Urgent. Selby to Thirsk how to purchase.

[mikeg]

I’m trying to buy an offpeak to Thirsk for travel tonight. The relevant trains are running and are bookable as a sum of their parts. But it says no journey found when I try to get a ticket to there using either the single, return or open return option, is there any way round this.
Ps the TVMs at Selby are journey planner tvms so suspect will encounter the same issue. Was intending to depart 2022 to York. Using LNER apps and virgin trains ticketing. Interesting that train split will sell it

 

[jfollows]

£28.40 off-peak return using this site’s ticketing, is that what you’re after?
Including the 20:22 to York.

Results | RailUK Tickets

TrainSplit is a free service that makes it easy to find the cheapest train tickets for your journey.

tickets-beta.railforums.co.uk

 

[CyrusWuff]

Worldline WebTIS sites (GWR, TPE, SWR and RedSpottedHanky) will all sell them, as will Trainline.

Not sure why LNER can't find it, though I note that Chiltern can't either, so it may be an issue with their backend systems (I believe both sites use SilverRail.)

 

[mikeg]

I found a solution, inspired by The overtake notice on journey planners that do sell it: put avoid Leeds. Not that should make a difference as via Leeds isn’t permitted anyway!

 

[choo.choo]

Not sure why LNER can't find it, though I note that Chiltern can't either, so it may be an issue with their backend systems (I believe both sites use SilverRail.)

I've just done a number of searches on both the LNER app and the LNER website and it seems to be having trouble finding itineraries with connections tonight, for any pair of stations with no direct service between I can't get it to produce me a valid itinerary for tonight at the moment.

 

[Peter Mugridge]

This isn't something to do with the fake "compulsory reservation" issue is it...?

 

[MrJeeves]

This isn't something to do with the fake "compulsory reservation" issue is it...?

It definitely shouldn't be if other sites are finding it.

The LNER journey planner does appear to heavily prefer faster journeys, which is probably coming into play here.

 

[choo.choo]

It definitely shouldn't be if other sites are finding it.

The LNER journey planner does appear to heavily prefer faster journeys, which is probably coming into play here.

I’ve never had this issue before, journeys with a connection which I’ve booked on there hundreds of times before aren’t showing tonight. There is an issue where SilverRail won’t show an itinerary with an earlier first leg if the original first leg is cancelled, instead showing the whole journey as cancelled, but that doesn’t seem to be happening here.

Incidentally, happy new year folks!

 

[mikeg]

I’ve done a bit more experimenting and it seems silverrail seems to be trying to suggest going via Leeds and then negating it as it’s not permitted by the routeing guide (though is often faster). Of course it was also cancelled. But it doesn’t seem to then automatically reroute via Church Fenton and York.
However if I tell it to avoid Leeds in the first place it finds the journey.
I’m guessing that’s how it works: find fastest journeys and then strip out those that aren’t permitted routes?

By the way the TVM at Selby has no problem selling the ticket.