I spent 9 years as a Network Rail Mobile Operations Manager (MOM), who get sent to every railway fatality to act as liaison between Network Rail and the emergency services, and also to manage site safety. I can shed some insight into how these incidents are usually managed, without going into the specifics.
When an incident like this occurs, the driver will make the initial emergency call to the SignalBox. This will be the first alert to Network Rail of what has happened. In my day there was no GSMR, however the Control centres all have it so they will hear the Call live. Network Rail Control will then contact BTP and then ring the MOM. All these initial details are based on the drivers report (location). Quite often, if incidents happen at locations where the public are, ie stations, or if the BTP office is some distance away, then the Civil Police will also attend and may well get to site first. This can cause some issues, more later.
When the MOM arrives at the scene the initial task is to make the site safe. The MOM is appointed Rail Incident Officer (RIO) and will contact the signaller for an update with any information the signaller has that’s relevant, such as police arrived, Traincrew relief eta amongst other things.
The signaller will have stopped all lines using signals, but now the RIO will officially take a line blockage and become the Controller of Site Safety (COSS) as well.
The next task is to get an update from site to give Network Rail Control real time feedback. This is where they will seek out the Police officer in charge and identify themselves. BTP work with the RIO and so know the protocol and are happy to allow the RIO into the loop. Civil Police aren’t used to railway incidents and so often deny the RIO access through the outer cordon.
The BTP officer in charge will give a brief rundown on where they are. Is the person alive or deceased, of deceased have they been formally declared ‘life extinct’ - strange as it sounds his does make a difference. Paramedics can declare life extinct, but sometimes a doctor is required. Is the incident suspicious or non-suspicious. Is the coroner attending (not always the case), has SOCO attended or do they need to, and when can recovery of the remains take place.
All this information is fed back to Network Rail Control, together with a site assessment from the RIO. Does a clean up crew need to attend, is there any track equipment damaged (TPWS grids for eg), replacement Traincrew on site or eta requested for them. If at a station then the Railway Chaplian may attend.
Once the BTP have finished their investigation the recovery starts, and this is where time can vary. If the person is intact then it is a very quick recovery, if they are not then it is more time consuming as a thorough search has to be made to ensure all parts are accounted for as much as possible.
The train needs to be assessed to make sure it is fit for travel. Both braking system and the appearance of the train. Sometimes a fitter has to attend to make a repair.
If the incident happened in a remote location then access isn’t always convenient so they person has to be carried some distance back to an access point.
The deceased is then collected by the funeral service. This may be whilst the line is blocked or back open.
Once the police have handed back the site to the RIO, before the RIO can hand back the line to the signaller he has to ensure all personnel are clear. Usually that is done through the emergency services confirming to their control they are clear, who confirm to Network Rail Control, who finally tell the RIO. The RIO can surrender the line blockage to the signaller and reopen the lines, subject to any restrictions (not to call at a station or if the train is still there). The MOM can stand down as a RIO but will remain there in case contractors need to attend to clean up, or if pway or S&T need to make repairs.
Every incident is different. The BTP work to a 90 minute target. Sometimes it’s quicker, sometimes it’s longer, but everything has to be done to the letter. Always maximum dignity is given to the deceased.
I attended 5 in my 9 years, it’s always a difficult time for everyone but we all have our jobs and just get on with it. The time to dwell on things is afterwards.