Transpennine ticket of irregularity report

[unknown2024]

Last week I got given a ticket of irregularity for having the wrong train time ticket.

I have received my letter in the post and it instructs to respond on the back of the letter and send it to the address.

Today I went to the post office to send off my letter and they told me the address I’ve been given isn’t showing up on their system.

I’ve responded online via the contact section with my written response.

Does anyone know how I can also send me letter version? I’m just worried they’ll say I haven’t tried to respond ect

Any help much appreciated

 

[transportphoto]

Today I went to the post office to send off my letter and they told me the address I’ve been given isn’t showing up on their system.

The address won’t be wrong, it just won’t show in the Post Office’s database. Feel free to share the address here and we’ll help verify.

 

[Hadders]

According to their Revenue Protection Policy TPE's address is:

TransPennine Express Debt Recovery & Prosecutions
Hull Paragon Station
Ferensway
Kingston-upon-Hull
North Humberside
HU1 3QX

 

[Mcr Warrior]

Have seen a letter on another recent 'Disputes & Prosecutions' thread, where the address just states...

TPE Debt Recovery, P.O. Box 670, Hull. U9 9TN (sic).

If that's the address that the OP has also been given, to send correspondence to, then it doesn't look quite right.

 

[Fawkes Cat]

Have seen a letter on another recent 'Disputes & Prosecutions' thread, where the address just states...

TPE Debt Recovery, P.O. Box 670, Hull. U9 9TN (sic).

If that's the address that the OP has also been given, to send correspondence to, then it doesn't look quite right.

Indeed. Try changing the postcode to HU9 9TN. A quick Google doesn’t come up with anything for the revised postcode, which could mean that it’s still wrong - or maybe that no-one lives there, which is rather what you would expect from a PO Box.

 

[WesternLancer]

Indeed. Try changing the postcode to HU9 9TN. A quick Google doesn’t come up with anything for the revised postcode, which could mean that it’s still wrong - or maybe that no-one lives there, which is rather what you would expect from a PO Box.

Good advice. If you put HU9 9TN into the official Royal Mail address finder it comes up with TPE P.O. Box address listed.

https://www.royalmail.com/find-a-postcode

So that probably means it’s ok.

Maybe both addresses could be used. The po box and the geographic one at Paragon Station. Send a copy to both

 

[unknown2024]

Have seen a letter on another recent 'Disputes & Prosecutions' thread, where the address just states...

TPE Debt Recovery, P.O. Box 670, Hull. U9 9TN (sic).

If that's the address that the OP has also been given, to send correspondence to, then it doesn't look quite right.

Yeah this is the address on my letter I’ve found some older post but they seem to have a completely different address to mine