ANorthernGuard
Established Member
- Joined
- 8 Oct 2010
- Messages
- 2,662
True, but staff also need to understand the point of view of passengers who may not get to work, miss a job interview, not be able to visit friends or have their holiday ruined. I think the Unions need to get out and explain their position to the public, something which is often neglected - and often because of the attitude that public opinion is not important.
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A bit of a diversion - reading the McNulty report - it recommends closing ticket offices - and simultaneously increasing the use of DOO. So - you get to the station, there's no ticket office, and no-one on the train to buy from. Maybe the drivers will have to sell tickets as well as on driver only buses?
aaaah the McNumpty report if only any Gov had the 100's of millions to actually do it, I have no doubt it will happen but not for a few decades yet, heck on alot of the North western Network we still have semaphores so I am not worried about it, on the 1st point tho its often the attitude of the public fuelled by the TOC propaganda that causes even more hostility between the staff and the public, we put up with more than our fair share of c**p from a small minority while we are at work, assaults abuse etc is common place while TOC's bury there head inthe sands and then we then get abuse on here, no wonder alot of us are very defensive.