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Trainee Train Driver - Virgin Trains East Coast

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alpha.romeo

alpha.romeo

Member
Joined
9 Nov 2016
Messages
5
Location
Leeds, West Yorkshire
Afternoon all,

Got an email (finally) putting me through to the online assessment. Being a qualified driver, I asked them I still needed to do the online assessment, which they said yes to.

I'm going to struggle getting to a PC with a mouse - can anybody who has completed the online assessment advise if it's doable to complete the practice and official test on a tablet? If not I think it's going to be a trip down to the local library!

Ta
 
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Choochoodriver

Member
Joined
2 Nov 2016
Messages
94
alpha.romeo said:
Afternoon all,

Got an email (finally) putting me through to the online assessment. Being a qualified driver, I asked them I still needed to do the online assessment, which they said yes to.

I'm going to struggle getting to a PC with a mouse - can anybody who has completed the online assessment advise if it's doable to complete the practice and official test on a tablet? If not I think it's going to be a trip down to the local library!

Ta
Click to expand...

There is a user on here "ballast rat" that didn't need to do the online tests and he is qualified how strange
 
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Sirgerbil

Member
Joined
19 Sep 2012
Messages
357
alpha.romeo said:
Afternoon all,

Got an email (finally) putting me through to the online assessment. Being a qualified driver, I asked them I still needed to do the online assessment, which they said yes to.

I'm going to struggle getting to a PC with a mouse - can anybody who has completed the online assessment advise if it's doable to complete the practice and official test on a tablet? If not I think it's going to be a trip down to the local library!

Ta
Click to expand...

One qualified that has to online test, One that doesn't. Who's telling fibs :D
 
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SkinnyDave

Established Member
Joined
11 Mar 2012
Messages
1,242
Choochoodriver said:
There is a user on here "ballast rat" that didn't need to do the online tests and he is qualified how strange
Click to expand...

Glad this was edited...

I know of another driver that it was on his original
Email that he was not to do tests and they will be in touch soon
 
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bluegargoyle

New Member
Joined
9 Nov 2016
Messages
2
amandariot92 said:
Right folks I got another email last last with an assessment so I have gone and done it. It was totally different to the one I did yesterday. It was 5 rounds of 5 questions. First round I had 9 secs to do each question, 8 sec for the next etc down to 5 secs on the last round. Is this the correct test?
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Hi, did you email SHL about this second test or did it automatically come through after your first test? i have been given the same test you took, 19mins and 2mins? Also for those still holding out, hang in there, my emails were posted yesterday, AND i received a dear john letter with my discount, followed 15minutes later with an apology, the acceptance speech and SHL email link etc

never mind, just logged in and took checking test, not the 19min test that previously came up, good luck all (after me), you will be pleased to know i got a little bit trigger happy on test and definitely clicked a few i shouldn't have not including the timed out ones
 
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Stumac

Member
Joined
28 Sep 2015
Messages
28
Zak when did you email Nichola and get a reply? I got the glitch email and asked if it was a sorry no thanks but havenet heard any more.
Cheers
Stu
 
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Benbow

Member
Joined
8 Feb 2012
Messages
23
Well, reading through some of the more recent posts, this seems like a complete shambles now! Contradictory emails flying around.

I took the checking test on 27th October and heard nothing since. Has anyone who completed the checking test actually heard anything further from VTEC?
 
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bluegargoyle

New Member
Joined
9 Nov 2016
Messages
2
Benbow said:
Well, reading through some of the more recent posts, this seems like a complete shambles now! Contradictory emails flying around.

I took the checking test on 27th October and heard nothing since. Has anyone who completed the checking test actually heard anything further from VTEC?
Click to expand...

maybe VTEC waiting for all the results to come in, i know 6(six) people who still haven't heard back yet with a yes or no online assessment invite
 
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ballast rat

Member
Joined
24 Oct 2013
Messages
35
Choochoodriver said:
There is a user on here "ballast rat" that didn't need to do the online tests and he is qualified how strange
Click to expand...

SkinnyDave said:
Glad this was edited...

I know of another driver that it was on his original
Email that he was not to do tests and they will be in touch soon
Click to expand...


This is true, they told me not to complete the 2 assessments emails they had sent me about 2 days after I'd completed them.
 
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Sam Slade

Member
Joined
25 Oct 2015
Messages
15
Maybe the HR team are all in different rooms, in the dark, talking different languages via bean tins n string?

It would explain much ;)
 
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singo

Member
Joined
27 Oct 2016
Messages
9
I tried taking the test but it kept freezing then jumping to the next question so I exited after a couple of questions on both attempts. On the last one a pop up box made it clear if I exited that I would have to get someone to authorise the test to be reset. It either wasn't registering my mouse clicks or the screen was hanging then suddenly refreshing which was really hard to work with.

I emailed Virgin who told me to contact SHL and I've emailed Virgin back with a reference number from SHL but since then I've not heard a thing from Virgin. I'm hoping they're looking into it as the guy at SHL said it appeared like an internet problem but because I'd exited it twice, my test was showing as completed. I kind of understand its a measure to stop folk cheating but at the same time, there's no way I could take it running like it was as I wouldn't have stood a fair chance.

Hopefully Virgin will get some kind of feedback from SHL that backs up what I've said such as the fact I abandoned the tests no later than 3 questions or if my last attempt was scored, that there was the first 3 questions answered and the last 22 skipped. I hope they let me do it again because I'd be annoyed if an IT problem stopped me in my tracks as opposed to me taking the test and not being up to the mark.

At least if I'd taken it and failed I could accept that.

Anyway good luck to everyone taking it and hope it runs as it should for you.
 
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atochopefull

Member
Joined
19 Oct 2015
Messages
211
singo said:
I tried taking the test but it kept freezing then jumping to the next question so I exited after a couple of questions on both attempts. On the last one a pop up box made it clear if I exited that I would have to get someone to authorise the test to be reset. It either wasn't registering my mouse clicks or the screen was hanging then suddenly refreshing which was really hard to work with.

I emailed Virgin who told me to contact SHL and I've emailed Virgin back with a reference number from SHL but since then I've not heard a thing from Virgin. I'm hoping they're looking into it as the guy at SHL said it appeared like an internet problem but because I'd exited it twice, my test was showing as completed. I kind of understand its a measure to stop folk cheating but at the same time, there's no way I could take it running like it was as I wouldn't have stood a fair chance.

Hopefully Virgin will get some kind of feedback from SHL that backs up what I've said such as the fact I abandoned the tests no later than 3 questions or if my last attempt was scored, that there was the first 3 questions answered and the last 22 skipped. I hope they let me do it again because I'd be annoyed if an IT problem stopped me in my tracks as opposed to me taking the test and not being up to the mark.

At least if I'd taken it and failed I could accept that.

Anyway good luck to everyone taking it and hope it runs as it should for you.
Click to expand...

I think you're describing how the test is supposed to run; a random set of letters and digits displayed for approximately 7 seconds, and a selection on the right of the screen to choose from. If you're too slow, it times out and skips to the next selection. It's a time pressured test.
 
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bagazon

Member
Joined
20 Aug 2016
Messages
45
I have Virgin broadband and for 2 years it never stop slow down or disconnect!!!!
Before I was with BT - total nightmare!
 
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Ashxmufcx

Member
Joined
4 Dec 2015
Messages
65
Just completed the on-line assessment, nothing like the practice tests to be fair...

Glad there out the way, heart was racing throughout. No idea how I did, managed to select an answer for everyone but after a while the answers blurred together!

Has anyone had a response of a pass or fail for the online test?
 
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singo

Member
Joined
27 Oct 2016
Messages
9
atochopefull said:
I think you're describing how the test is supposed to run; a random set of letters and digits displayed for approximately 7 seconds, and a selection on the right of the screen to choose from. If you're too slow, it times out and skips to the next selection. It's a time pressured test.
Click to expand...

Hi there.

I'd done the practice test beforehand and it ran like clockwork. You clicked your answer and it went straight to the next question or if you'd not clicked, it moved on when the time had elapsed.

When I went on to do the actual assessment, it was definitely not working properly. I'd click and nothing would happen then it would jump to the next question and I swear on the last attempt while still in the first group of 5 questions, the time I had was not as much as it should have been. I think I got 4 seconds instead of whatever it was supposed to be. Maybe my screen froze or something. I wish I knew what it was.
 
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