Train Simulator missing sky and scenery

[voyagerdude220]

Hi all,

I've recently purchased the new Hope Valley extension to the Midland Mainline Sheffield to Derby Train Simulator route from the Just Trains website.

Whilst the Stations/Tracks load correctly, the sky doesn't show at all- it is completely missing and is completely black.

Also many bits of scenery are missing and show yellow and black boxes instead.

I've tried re installing the add on to no avail.

I have all the required add ons and system requirements are met.

This problem only happens when trying to use this new add on- other existing routes work correctly.

Thanks in advance for your help.

 

[Trackman]

Try clearing the cache

1. Load Train Simulator.
2. Click on settings from the main menu.
3. Click on tools.
4. Click on clear cache.

 

[voyagerdude220]

Try clearing the cache

1. Load Train Simulator.
2. Click on settings from the main menu.
3. Click on tools.
4. Click on clear cache.

Thanks for your post.

Unfortunately I've tried your suggestion and it didn't work.

 

[Trackman]

Thanks for your post.

Unfortunately I've tried your suggestion and it didn't work.

I'd contact their tech support team and see what they say.

 

[voyagerdude220]

I'd contact their tech support team and see what they say.

I'm happy to say their support team very quickly worked out what the problem was. I didn't have the Academy add on installed. Getting it activated as such has solved the problems.