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Train companies to offer support to Thomas Cook customers

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LonTravelWatch

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19 Jun 2019
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Hi all. Just to make you aware, for anyone caught up in the Thomas Cook collapse train operators have decided to relax ticket rules to allow passengers to catch the first available service they were due to travel with. Also, where people have booked tickets for holidays they will no longer be taking they should contact the operator to see if they can get a fee free refund. Please see more details about this on the Rail Delivery Group's website.

Thanks,

The London TravelWatch team
 
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RailUK Forums

Y Ddraig Coch

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Joined
1 Nov 2013
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1,510
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Hi all. Just to make you aware, for anyone caught up in the Thomas Cook collapse train operators have decided to relax ticket rules to allow passengers to catch the first available service they were due to travel with. Also, where people have booked tickets for holidays they will no longer be taking they should contact the operator to see if they can get a fee free refund. Please see more details about this on the Rail Delivery Group's website.

Thanks,

The London TravelWatch team

We all ready have a thread for this started.....

https://www.railforums.co.uk/thread...-help-thomas-cook-affected-passengers.192550/
 
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