I Work as a cleaner for a subcontractor for one of the if four supermarkets. They pay me £5.93ph nmw I look forward to a national minimum wage increase as my company won't increase my wages. They often cut ya wages or don't pay you for working that extra shift ... I've had 4 grievances in in 5 years for theft of wages. Quite often you are not
Trained properly and it's a shambles. 4am starts 6days a week. Cleaners need more credit and more pay and they are hard workers... Rant over lol
Not everyone forgets cleaners.
I am a procurement and strategy specialist and understand that when I am buying cleaning and other soft FM services I am predominantly buying people (please do not read anything negative into this). As such in order to get best overall value - not always just lowest cost - I always consider the following:
- Wage rates to ensure staff turnover is managed
- Staff training and development to promote service standards, compliance and staff retention
- Other staff rewards to incentivise performance
In my view there is nothing more expensive than a FM contract that is too cheap - costs will appear from elsewhere.
Interestingly many of the execs at these companies do understand the issues but feel pressurised into low cost bidding otherwise they will not get the work. As the cost of setting up a cleaning company is so low I have a lot of sympathy with this - there are always companies that will do the job (or try to) for less - a factor not helped by a structural disconnect between the sales and operations departments in many firms.
Finally I also specify rewards for good performance include a component that goes directly to all staff involved - something that should be standard practice but isn't.
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I completely disagree with the "untrained cleaners" comment made earlier.
Ive had a couple of cleaning jobs of which one was office and another was industrial cleaning and on both occasions I have had to go for manual handling, COSHH and HACCP training with an exam to be deemed competent.
If you are working as a cleaner and are untrained then stop moaning about the conditions if you're not going to do something about it.
Put your concerns forward to management and see what happens or find another job. Generally I found that agency cleaners (Manpower, Brookstreet and such the like) tend to get a lot better working and pay conditions and they are NEVER short of work.
Give it a try!
Agree - cleaning is becoming a skilled profession.
My advice to anyone who receives absolutely no training is move before the company goes or you get hurt
), but then some on these forums have their own agenda to push...
