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TPE Dispatch Farce at York

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virgintrain1

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It is interesting that EMT dispatch only XC at Burton-on-Trent. Wonder if XC have any say in BUTs staffing levels.
 

philthetube

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How insulting!
I suggest you ask some of the signallers in the likes of Crewe Junction or Severn Bridge Junct about that.
I was waiting for that comment, mental work is also physically tiring.

It is interesting that EMT dispatch only XC at Burton-on-Trent. Wonder if XC have any say in BUTs staffing levels.
They will get what they pay for.
 

jayah

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The RMT appear to disagree- they went on strike recently to get shifts at places like Stirling Middle increased to 12 hours from 8 and a 3 day week. It’s about safety... Personally I don’t think I’d be anywhere near sharp after about 9 hours, especially at this time of year when it’s dark all the time.

EDIT - news story from the time https://www.bbc.co.uk/news/uk-scotland-tayside-central-20236515

Clearly it isn't about safety for them. It is well understood that returning to work after lots of days off is a risk factor, yet the unions continue to pursue this model of long shifts followed by lots of time off.
 

yorkie

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Clearly it isn't about safety for them. It is well understood that returning to work after lots of days off is a risk factor, yet the unions continue to pursue this model of long shifts followed by lots of time off.
The main aim of a union is to get the best deal for their members, so if their members want to maximise days off by packing in the hours into as few days as possible, that is what they will try to get. I do not have a problem with that, but I do think the RMT should be called out when they erroneously cite 'safety' as their priority. The RMT do have a reputation for being economical with the truth, to put it mildly.
 

Llanigraham

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Clearly it isn't about safety for them. It is well understood that returning to work after lots of days off is a risk factor, yet the unions continue to pursue this model of long shifts followed by lots of time off.

Quite simply, if that is what the staff want, and NR agree that 12 hour shifts fit into their criteria for fatigue and there is a working roster then the Union will abide by it's members wants.
 

ComUtoR

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It is well understood that returning to work after lots of days off is a risk factor, yet the unions continue to pursue this model of long shifts followed by lots of time off.

With long time on and long time off your 'first day back' occurs less. So there is a reduction in risk. The 'understanding' is that we are now at a point where we are having too many 'first days back'
 

43055

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It is interesting that EMT dispatch only XC at Burton-on-Trent. Wonder if XC have any say in BUTs staffing levels.
I don't know about the staffing levels but EMT only really dispatch the 22x/HST services. The 170 services seam to be self dispatch.
 

Starmill

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The farce of the fragmentation is pronouced at Doncaster. LNER staff dispatch 1 coach trains that are run by EMT, but there is nobody on the platform to do so for 3 or 6 car trains run by TPE or 5 car ones run by GC.
 

D6700

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With the new timetable, TPE have undone some of the significant contributors to their dire performance since May, yet introduce a roster for this, that will help set them back again!

According to the sheet shown in the first post, they will have one member of staff on duty between 06:30 and 07:00, but departures in that period are very concentrated - 06:41 from Platform 3, 06:43 and 06:46 from Platform 11 and 06:51 from Platform 4. One person overseeing those trains is not workable.

TPE are often short staffed at Leeds and I have personally experienced delays caused by having to wait for staff dealing with trains in the opposite direction. There are bound to be problems at York, too, especially when they should have two staff on duty, but only manage to get one for any reason.
 

jamesst

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Chester seem to struggle at times I've noticed, Merseyrail self dispatch but all other companies are still dispatched there as far as I'm aware
 

LowLevel

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The farce of the fragmentation is pronouced at Doncaster. LNER staff dispatch 1 coach trains that are run by EMT, but there is nobody on the platform to do so for 3 or 6 car trains run by TPE or 5 car ones run by GC.

East Coast stations are a bit odd with EMT. Dispatcher at Doncaster and Peterborough, self dispatch at Grantham and Newark Northgate, except when HST specials operate and LNER provide dispatch staff by special arrangement.
 

philthetube

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With long time on and long time off your 'first day back' occurs less. So there is a reduction in risk. The 'understanding' is that we are now at a point where we are having too many 'first days back'
This is especially true if working nights, the RAIB have changed their views on this.
 

Scotrail314209

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TPE generally with the odd exception (Lime Street and Oxford Road use Northern staff, Virgin Trains stations use their staff, not sure who does Glasgow and Edinburgh) self dispatch and where they dispatch their own trains use agency dispatch staff on much less favourable terms than normal. When a friend was doing it at Piccadilly 12 hour turns running around everywhere were the order of the day.

They don't like paying other companies to do it.

I think ScotRail staff do Glasgow & Edinburgh as they also dispatch Desiros.
 

Tomnick

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Clearly it isn't about safety for them. It is well understood that returning to work after lots of days off is a risk factor, yet the unions continue to pursue this model of long shifts followed by lots of time off.

The main aim of a union is to get the best deal for their members, so if their members want to maximise days off by packing in the hours into as few days as possible, that is what they will try to get. I do not have a problem with that, but I do think the RMT should be called out when they erroneously cite 'safety' as their priority. The RMT do have a reputation for being economical with the truth, to put it mildly.
I don’t think they’ve ever shouted about “safety” in a dispute over 12 hour rosters? If they did, locally, in that example at Stirling then I stand corrected. The risk from returning from a period of rest days must be offset by the better work/life balance and increased rest periods, less time spent travelling to/from work, fewer (if any) short turnarounds to try and fit more, shorter, shifts into the roster. I’ve worked plenty of 12 hour shifts (but on an 8 hour roster) and never felt that safety had been compromised as a result. I’d have preferred a 12 hour roster, and I’d have felt much more thoroughly rested overall if I’d had one.
 

CAF397

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I'm of the opinion all railway stations in the UK should be branded ' National Rail', then no branding changes when franchises change .all station retail should also be employed by ATOC/RDG s that is to do with ticketing .Any platform staff should be employed by Network Rail and trained in PTS and train dispatch. The cost of dispatch then being paid for in access charges by the TOC. Then we don't have situations where each TOC needs their own staff. Network Rail being the custodian of stations and track, TOCs focussing on running trains .

This will avoid the crazy situation of stations like Lockerbie being managed by ScotRail but only TPE and Virgin services calling there (and a good few other examples like that).
 

alangla

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I don’t think they’ve ever shouted about “safety” in a dispute over 12 hour rosters? If they did, locally, in that example at Stirling then I stand corrected.
The news story I linked to has the statement (not attributed to Bob Crow, unlike other RMT statements in the article)
“BBC Article” said:
The RMT are calling for staff to be moved to 12-hour rosters, which they claim will deliver a safer and more efficient service.
That was where my suggestion that the RMT had said it was about safety came from, if that’s incorrect then I’m happy to accept the correction
 

jayah

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I don’t think they’ve ever shouted about “safety” in a dispute over 12 hour rosters? If they did, locally, in that example at Stirling then I stand corrected. The risk from returning from a period of rest days must be offset by the better work/life balance and increased rest periods, less time spent travelling to/from work, fewer (if any) short turnarounds to try and fit more, shorter, shifts into the roster. I’ve worked plenty of 12 hour shifts (but on an 8 hour roster) and never felt that safety had been compromised as a result. I’d have preferred a 12 hour roster, and I’d have felt much more thoroughly rested overall if I’d had one.

It isn't a better work life balance - it is a feast or famine. The best balance is a 4-5 day week every week with a moderate hours worked per week without long shifts or long spells of rostered downtime.

Their preferred model has a big fatigue risk over 10hr which is frankly obvious, another around regular long periods of absence and only facilitates second jobs, excessive commuting and rest day working all of which are further risk factors.

The unions play the safety card when it suits them.
 

ComUtoR

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It isn't a better work life balance - it is a feast or famine. The best balance is a 4-5 day week every week with a moderate hours worked per week without long shifts or long spells of rostered downtime.

Which really isn't true.

Work life balance is a personal thing and is different for everyone. My roster is what you describe. However, it destroys my work life balance because I lack any real quality time off. When I was on a 5 day week with longer shifts and long weekends at a fixed period; my quality time off was a lot better. A Driver at another depot works an 8 line link with nights twice in the link and it suits his work life balance.

Fatigue is a very complicated issue and you cannot boil it down to shift length. Constant short periods of time off is bad and increases risk of incident. Fatigue management only goes so far with rostering and cannot be all encompassing; there is a lot of self management involved.
 

Tomnick

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It isn't a better work life balance - it is a feast or famine. The best balance is a 4-5 day week every week with a moderate hours worked per week without long shifts or long spells of rostered downtime.

Their preferred model has a big fatigue risk over 10hr which is frankly obvious, another around regular long periods of absence and only facilitates second jobs, excessive commuting and rest day working all of which are further risk factors.

The unions play the safety card when it suits them.
A 4 or 5 day week working shifts, especially with Sundays outside the working week but with a contractual requirement to work them, isn’t the “best balance” in my experience. It means much less quality family time, especially at weekends, in turn leading to more stress and the consequences of that. I feel much more relaxed, and well rested, now that I’m on a proper 4 day week (with longer days), and the long (five day) weekends are invaluable for that quality time at home. Unfortunately it’s largely either 8s or 12s in the signalling grade, and I don’t really see the problem with the latter with proper breaks and/or with a relatively light workload.
 

Bletchleyite

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I think it is quite personal - I would for instance rather work permanent nights than keep having to adjust, for example.

I do however think almost nobody can concentrate properly on something requiring concentration for more than about an 8 hour day. So I'm surprised to see 12 hour shifts anywhere on the railway other than quiet rural signalboxes where the signaller isn't doing anything most of the time anyway.
 

Llanigraham

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I think it is quite personal - I would for instance rather work permanent nights than keep having to adjust, for example.

I do however think almost nobody can concentrate properly on something requiring concentration for more than about an 8 hour day. So I'm surprised to see 12 hour shifts anywhere on the railway other than quiet rural signalboxes where the signaller isn't doing anything most of the time anyway.

I would suggest that your last paragraph shows your complete ignorance of the signalling profession and the staff that work within it.
 

ComUtoR

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I do however think almost nobody can concentrate properly on something requiring concentration for more than about an 8 hour day. So I'm surprised to see 12 hour shifts anywhere on the railway other than quiet rural signalboxes where the signaller isn't doing anything most of the time anyway.

As mentioned, there is so much more to it than shift length.

Driver side (at my TOC) we also have very strict diagramming rules. One of which is where a 'block of driving work' is restricted. The other is the basic 6hr rule; which should apply to most, if not *all employment.

*there are exceptions
 

Mojo

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Fatigue is a very complicated issue and you cannot boil it down to shift length. Constant short periods of time off is bad and increases risk of incident. Fatigue management only goes so far with rostering and cannot be all encompassing; there is a lot of self management involved.
Agreed. It's all very well for people who don't work shifts to comment on what they think makes it safer and better, but I always say that they should try working shifts themselves and see what it takes out of you; it isn't just what time you get up and how much sleep you get but also thinking about what's going on at home when you're not there, and anything else you've got going on in life. One might think staff on late turns are well rested and not fatigued, but what if they've been up since 6am because they had to do school duties at home. Similarly, working 7 night turns in a row people always assume towards the end of the week you'd be really tired and worn out; but the reality is the opposite and I'm always most tired at the start of the week!
 

Deafdoggie

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Personally I found the worst thing with shifts, was feeling like I was always at work, whilst all my friends and neighbours felt like I was never at work! But what works for one person, doesn't for another. OI would rather have an early shift, but there were plenty who couldn't get out of bed in the morning and wanted late shifts.

I don't think you can say one shift length is safer than any other, it is simply what suits one person more than another. I would rather more shorter shifts than less longer shifts, but plenty of people want less and longer shifts.
 

ComUtoR

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Similarly, working 7 night turns in a row people always assume towards the end of the week you'd be really tired and worn out; but the reality is the opposite and I'm always most tired at the start of the week!

There is some RSSB guidance about the first night shift. (https://www.rssb.co.uk/FatigueConte...ntrol-options-first-night-shifts-guidance.pdf) The first night is always the hardest :/ Your body needs time to adapt so by the end of your week you have flipped your body clock over and adapted. With a short burst; your screwed. The loss of the long weekend also means your recovery time is broken and again, you can't adjust as quick. With fatigue, you also have to consider the swap in shift. I hate when my bodyclock is on the wrong shift :(

We used to have 6 nights and then long weekend. Because it was rostered as a set of 6 you didn't get nights as much as its just a single week. Due to 'fatigue' rules this was changed to a split week of nights. Now you get an increased chance to get nights and your night week is split with a 'normal' shift and you get less time to recover. I don't know a single Driver who prefers our current system.
 

philthetube

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Agreed. It's all very well for people who don't work shifts to comment on what they think makes it safer and better, but I always say that they should try working shifts themselves and see what it takes out of you; it isn't just what time you get up and how much sleep you get but also thinking about what's going on at home when you're not there, and anything else you've got going on in life. One might think staff on late turns are well rested and not fatigued, but what if they've been up since 6am because they had to do school duties at home. Similarly, working 7 night turns in a row people always assume towards the end of the week you'd be really tired and worn out; but the reality is the opposite and I'm always most tired at the start of the week!

100% agree, I work nights whenever I can get them and whenever possible try to work 10 on 4 off. Works much better than anything else for me.


There is some RSSB guidance about the first night shift. (https://www.rssb.co.uk/FatigueConte...ntrol-options-first-night-shifts-guidance.pdf) The first night is always the hardest :/ Your body needs time to adapt so by the end of your week you have flipped your body clock over and adapted. With a short burst; your screwed. The loss of the long weekend also means your recovery time is broken and again, you can't adjust as quick. With fatigue, you also have to consider the swap in shift. I hate when my bodyclock is on the wrong shift :(

We used to have 6 nights and then long weekend. Because it was rostered as a set of 6 you didn't get nights as much as its just a single week. Due to 'fatigue' rules this was changed to a split week of nights. Now you get an increased chance to get nights and your night week is split with a 'normal' shift and you get less time to recover. I don't know a single Driver who prefers our current system.

The RAIB changed their views on this a few years ago, I saw it in a report into a nighttime incedant, they went towards advising longer periods of nights to avoid too many first nights where there is a far higher risk of error.
 

NoOnesFool

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1. Why can't the existing station staff monitor for risks? Why have different dispatch or platform staff for different TOCs? This is not a good idea and seems to be something which happens at certain stations for no known reason.
2. The platforms may be curved, but the current formations are not especially long. It beggars belief that such a short train as a 3 coach 185 could need up to three people monitoring its departure.
From what I gather (only from what I've.read, so don't take it to be 100% correct), TPE have been able to self-dispatch at York. Because the risk assessment found causes for concern with this, they (sensibly) appointed Departing Train Monitors. Considering the number of trains already needing dispatchers at York, and some double units like double Voyagers needing 2 dispatchers to dispatch one service, I imagine LNER's resources were too stretched to provide additional staff, hence TPE are using their own staff.
 
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NoOnesFool

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If company A employs staff then they should work for company A. Why would any company pay their staff to work for another company ? If anything this acts as an incentive for company B to not employ staff.

Ultimately, someone has to pay for it.

At my local station, only one set of TOC staff dispatches all the trains. Two TOCs run out the station. I wonder if its also down to who owns and operates the station.
I'd always imagined it was to do with franchise agreements, i.e. it could be part of Virgin Trains' franchise agreement that they, as principal operators and station managers dispatch Arriva Trains Wales services at Stockport, and in return, Arriva will pay Virgin a set fee. *Hypothetical examples, of course.
 

TUC

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If anyone will overreact to a risk assessment it's First Group.
 
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