TPE Confirmation email glitch

[wellhouse]

The last few times I have booked through the TPE site, I have received no confirmation email.

TPE Web Support tell me this has been reported by a number of others, all with bt Internet email addresses, and suggest that the solution lies with BT.

Has anyone else encountered a) this problem and b) a solution?

 

[4COR]

BT email is not fit for purpose (from my server-side experience of sending mail from a server I administer to BT accounts). The solution is to use another email provider...

 

[gray1404]

I would suggest you log onto your TPE account to access booking confirmations for an existing bookings. You might want to set up an alternative (free) web based email address (e.g. gmail, yahoo, hotmail etc...) and go into the settings of your TPE account and change you email address accordingly. You should then start to receive email confirmations for future bookings.

 

[4COR]

I would suggest you log onto your TPE account to access booking confirmations for an existing bookings. You might want to set up an alternative (free) web based email address (e.g. gmail, yahoo, hotmail etc...) and go into the settings of your TPE account and change you email address accordingly. You should then start to receive email confirmations for future bookings.

FWIW, Yahoo is as bad if not worse than BT (they were one and the same a few years back)!