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Tips for newly immigrated families/students

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OhNoIMessedUp

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Hey all, just wanted to ask you all if you have any tips/things that a newly immigrated family into the UK needs to be aware of in traveling on the trains in the UK.
As I'll be meeting up with a few newly immigrated families just to help them to get used to living in the UK.

Thanks!

(Do let me know if this thread is appropriate for this forum)
 
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30907

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It depends a bit where they are living and where they are likely to travel to - for example, from Aylesbury you'd want to explain about travel in London (and Travelcards).

Some general thoughts:
1. Buy before you board - you generally can't buy tickets on the train and you may get a substantial penalty fare or worse.
2. Keep off the track - not always the practice elsewhere, but UK trains tend to be fast and frequent.
3. Look out for cheap fares - in particular, buy-on-the-day return fares are often much cheaper than two singles, which is unusual in any other country, and you don’t have to book specific trains, but you do have to check time restrictions.
Advance tickets for longer journeys (where you do have to stick to the train you booked) are well worth knowing about, but they are quota-controlled.
Railcard discounts for different groups - remember you have to buy the railcard, have it with you, and not let it go out of date.
 

Fawkes Cat

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While I wouldn’t suggest giving it to anyone as an introduction to how things work on trains in Great Britain, you might want to have a look at the National Rail Conditions of Travel (NRCoT) at https://assets.nationalrail.co.uk/e...572570/National_Rail_Conditions_of_Travel.pdf


What led me to this thought was thinking about child fares: the NRCoT explains the rules like this:

6.2 Children under five years of age may travel free of charge without a Ticket providing that they are travelling with a passenger holding a valid Ticket or other authority to travel.
6.3 Unless Condition 6.4 applies, children aged between 5 years and 15 years must have a valid Ticket for travel but are entitled to a “child” discount on most Tickets. If a discount is not available, it will be made clear to you when you buy your Ticket.
6.4 Special arrangements apply for accompanied children aged under 11 in the London pay as you go zonal fare area. For details, please go to: https://tfl.gov.uk/fares-and- payments/travel-for-under-18s/travelling-with-children

So a particular point you may have to explain is that adult fares are charged to anyone aged 16 or older - although for many other purposes they will be treated as being a child until they are 18, full train fare kicks in earlier.

On a different matter, if you are talking to people in London or the South East, you might want to explain the areas in which Oyster cards and contactless payment can be used: in the disputes section we regularly see people who were caught out by getting on a train in London using contactless or Oyster and then discovering that this didn’t cover them all the way to their destination. (Edited to add) This is particularly important if they might be travelling from London to many other cities in the South East, such as Oxford, Cambridge, Southampton or Portsmouth. Also, while Oyster/contactless will get you from London to Heathrow or Gatwick airports, it can't be used to Stansted or (I think) Luton airports.
 
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DynamicSpirit

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Hey all, just wanted to ask you all if you have any tips/things that a newly immigrated family into the UK needs to be aware of in traveling on the trains in the UK.
As I'll be meeting up with a few newly immigrated families just to help them to get used to living in the UK.

I would imagine it would also depend where they have migrated from. Is it a country where trains are common-place, and it's really a case of telling them what's different about trains between the UK and their own country, or is it a country where trains are practically unknown? If the latter then I guess you'd be starting from scratch and explaining how trains are different from buses/road transport in how you treat them. And are you thinking about buying tickets/fare structures/etc.? or about safety?
 

Egg Centric

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Keep your foreign ID and accent so if you screw up you can make yourself too much hassle for the RPI ;)

You cannot rely on the rail system. You need some kind of backup(s). What we would recommend would depend on the type(s) of journeys you're likely to make.

British people are not trusted to trespass on the railway. As crazy as it will seem coming from almost any other country, do not ignore this.

Unless you are a railway enthusiast, then objectively it's a poor choice for most journeys. Most British people either never use it or use it roughly yearly. This is very sad but the truth. However most recent immigrants are likely to be in areas where it makes sense to use.
 
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The exile

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British people are not trusted to trespass on the railway. As crazy as it will seem coming from almost any other country, do not ignore this
I think you mean “not trusted NOT to trespass” Trespassing is by nature an offence (otherwise it’s not trespassing) and that for a reason. It is an offence elsewhere too - just one that has more of a blind eye turned to it. The chances are that the degree to which a blind eye is turned correlated with the extent to which life is viewed as cheap.
 

30907

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I'm round the South (Aylesbury), but I'll be helping those that are all over the UK so it's gonna be quite varied.
In that case, just about every major urban area has its own scheme for local rail and bus transport. Sometimes but not always there are all-day (or longer period) tickets that cover bus (tram, metro) and train. There may be one-way tickets that allow you to transfer from train to bus (etc) but these are much less common.

Back to the national system: train tickets allow you to use more than one train from A to B, you don't have to book separately for each leg, or use the train operator's own website.

If you come up with specific issues, then try our own detailed guide (may be slightly out of date!) - or just ask us!
https://www.railforums.co.uk/forums/railuk-fares-ticketing-guide.153/
 

islandmonkey

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Unless you are a railway enthusiast, then objectively it's a poor choice for most journeys. Most British people either never use it or use it roughly yearly. This is very sad but the truth. However most recent immigrants are likely to be in areas where it makes sense to use.
I wouldn't be so pessimistic. It's about being realistic with what journeys are viable, after all, (not my own words) the railway cannot cater to every journey. I can visit my mum easily via train, my grandmother easily via train, I can get to Bath and Bristol reasonably quickly etc etc but then I also know that I'll be driving for some journeys, for example being in the Southampton area, well, good luck trying to get to Alton on the train, for example, you will have to go back on yourself.

Because of crap parking or crap roads, some places I would default to taking the train, like going to Bournemouth, or going to Brighton, and going to London for obvious reasons.
 

johncrossley

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In most areas, a single bus trip only allows you a trip on one vehicle. It is quite common outside the UK for singles to allow you to transfer to another vehicle within a certain amount of time, so not being allowed to change may be a surprise. Furthermore, buses, trams and metros may have their own separate fare systems.
 

Magdalia

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Sometimes things go wrong. When they do, help may not be available. Always have a plan B.
 

islandmonkey

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Sometimes things go wrong. When they do, help may not be available. Always have a plan B.
And to add to that, know the lines. It may help you, for example, I travelled from Southampton to Weymouth on the day when that train derailed at Waterloo in Aug 2017, so total chaos on the South Western Main Line. Thankfully, I knew about the Heart of Wessex Line, so plan B was to get to Westbury and go down to Weymouth from there. Made it in the end!
 

Fawkes Cat

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I'm beginning to drift from the OP's point, but it's probably worth understanding what (land) public transport options are available in Great Britain. I think it's comprehensive to list these as
- taxis (to include hackney carriages, private hire cars/minicabs/Uber and so on)
- buses and trams
- coaches
- trains, including the London Underground, Tyneside Metro and Glasgow Underground

The first thing to note is that shared taxis don't appear on this list: by all means arrange to share a taxi with friends before calling the car, but don't expect to be able to join one that's already occupied by people you don't know.

Otherwise, taking them in turn
- taxis are probably the most expensive option so not generally suitable for long (> 15km?) journeys. However they will take you from door to door. All the other options will involve you getting to and from the bus stop/station.
- buses and trams run on fixed routes and generally to regular timetables (although note that 'regular' may not necessarily mean 'frequent'). They are generally quite cheap (there's currently a £2 maximum bus fare but this may change later this year so (e.g.) students starting in September 2023 may not be able to rely on this) but slow. Generally these are suitable for short journeys in your town or city or to your nearest town. For most buses you pay the driver as you get on the bus. Someone with more knowledge should be able to explain what happens on buses in London and the various tram systems.
- coaches provide long distance transport and are generally cheap, but with a few exceptions (the Oxford Tube to/from London, airport services. Anything else?) don't run very often. I think that in practice journeys need to be booked in advance
- trains provide both local transport in competition* with buses and trams, and long distance transport. Local journeys operate to a timetable with services somewhere between every few minutes and every couple of hours - check the timetable first to find out what sort of service you can expect. Long distance services operate to a timetable of somewhere between a couple of trains per hour and two or three a day - again check the timetable first. Practically speaking, you should always make sure that you have a ticket before getting on the train. For local journeys, buy this from a ticket machine, the ticket office or on an app on your phone. For long-distance journeys, you can buy a ticket when you arrive at the station (just like for local journeys) but it can be much cheaper to buy your ticket in advance although that will (probably) restrict you to taking the specific train shown on your ticket. Note that some tickets have to be issued on paper, so even if you have bought it online check whether you are meant to collect the paper ticket from the booking office or a ticket machine before you get on the train. There may be better ticketing options as well (particularly on the London Underground) but I leave it to people with more knowledge to explain those.

In terms of paying your fare, my impression is that for practical purposes UK-issued debit and credit cards (Mastercard/Visa) are widely accepted (although not necessarily in all taxis). Cards issued abroad may be more of a challenge as may be AmEx, Diners Club and so on. Cash is generally accepted but as far as I know there's no legal requirement for anyone to accept it: also at one end of the scale trying to pay for something costing several pounds in 'small change' (coins) will not go down well, and £20 and £50 banknotes are not always acceptable (historically there was a risk that they might be counterfeit: these days whoever you pay may not have enough change to give back to you if you have paid a £5 fare with a £50 note).

As people have already given, there's also far more detail to go into. But I think this is a bare outline of how Great Britain public transport works.


*Yes. I know it should be in co-operation. But it isn't, so let's not confuse the advice of what actually happens with what we would like to happen.
 

Egg Centric

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In addition to the above, there are also cycle and e-scooter hire facilities in many cities which are often - in my view - the best way of getting around (in good weather) assuming no disabilities.
 

JB_B

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Hey all, just wanted to ask you all if you have any tips/things that a newly immigrated family into the UK needs to be aware of in traveling on the trains in the UK.
As I'll be meeting up with a few newly immigrated families just to help them to get used to living in the UK.

Thanks!

(Do let me know if this thread is appropriate for this forum)

You should probably say something about safety and specifically electrification to help avoid this sort of incident:

 
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