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Ticket not valid due to being "cheaper"

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Altnabreac

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So I had a bit of an RJ like experience this week where the Guard told me my ticket wasn't valid as it "Cost less than everyone else paid for their ones". I explained that it was valid on this particular journey due to the routing guide but had particular restrictions that made it less flexible / useful than the more expensive ticket for most people but that for me it was fine and cost less money while also providing additional validity I found useful (though most travellers wouldn't) so I preferred it.

Ultimately she allowed me onward travel but advised she would be reporting the journey to TOC management "for action to be taken" whether against me for not having a valid ticket (though no details taken!) or against the routing for being valid and cheap was not specified.

It is a ticket I find very useful occasionally and have had as a season before (I am now primarily a car commuter but still frequently use trains for leisure travel) and wouldn't like it to be blocked. I can't see any easy way for the TOC to block it though and wondered what action they might take? I'll try and describe the situation without revealing the station names.

There are 2 major towns with 2 routes between them. Lets call the towns A + B and the routes 1 and 2. On route 1 there is a town called C. Near route 2 (but not on it) there is a town called D. A-D are all routing points.

My ticket was an X-Y day return. X is on route 2, Y is on a branch from route 1 but not directly on it. X has routing points of A+D. Y has routing points of B+C.

The shortest (and quickest) route is X-A-C-Y. This is obviously valid and would also pass the fares check rule if it were required to as it is more expensive than a C-X and an A-Y ticket. An alternative route is X-B-Y. This passes the fares check rule as the fare is more than B-Y, B-X D-Y and D-X. Both routes are shown as permitted by journey planners and my ticket was valid for break of journey.

I was using the ticket to travel X-A-C-B stopping short and starting early by not going to Y. My ticket was cheaper than an A-B return which is what upset the guard, however it is not necessary to be cheaper than all fares along the route, only the relevant routing points. Also anyone wanting return travel on the full route of A-B-A only couldn't (honestly) use my ticket so its less flexible and you can only use my ticket on the trains which stop at certain intermediate stations on route 1 so it is less flexible.

If anyone hasn't given up on this convoluted post yet, is there a way the TOC can withdraw validity? I can't see how a negative easement or map change could really prevent my travel? Its more a quirk of the rail geography than an egregious fare anomaly.

Not sure if this belongs in Disputes or Fares Advice. Mods feel free to move.
 
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Rich McLean

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If you could, it would make it easier if you named the stations and ticket types etc, so that we can work out if it is valid or not. Also, which TOC, my money is on EMT.

Of course, if you don't want to name the TOC or the type of ticket in Public, I am sure you can PM it to one of the fare advisiors for a second opinon so its not in Public view

If it is found that the route is valid, the TOC may chose to request ATOC to remove the loophole on that ticket and not tell you about it, however, this request is not always granted so it could remain.
 

island

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The TM appears to have acted entirely correctly in permitting you to travel and reporting the matter for investigation. The investigation will no doubt discover that you were in the right. What they do from there really isn't something we can usefully speculate on without the specific station names.
 

Altnabreac

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No complaints from me about the Guard's behaviour. She listened to my explanation and despite saying she didn't understand it chose to pass the ticket. I'm just interested in different ways TOCs can block tickets. Off hand I could think of changing restriction codes, redrawing maps, negative easements. What other options do they have to remove anomalies that are borderline?
 

Solent&Wessex

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No complaints from me about the Guard's behaviour. She listened to my explanation and despite saying she didn't understand it chose to pass the ticket. I'm just interested in different ways TOCs can block tickets. Off hand I could think of changing restriction codes, redrawing maps, negative easements. What other options do they have to remove anomalies that are borderline?

One other way is alter the route from "Any Permitted" to "Via X" or "Not Via X" and then introduce a higher priced "Any Permitted" fare reflecting the more expensive fare. I have seen this happen a few times, such as Halifax to Manchester which was changed a few years back.
 

Sidious

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I have had this issue - I regularly travel on a ticket from A to Z. A ticket from A - Z is in the region of £55. I buy a ticket from A - B for that journey, for £23. Z is listed as being on a 'permitted route' in the routeing guide for a journey from A - B, even though it is not an obvious route (no one in their right mind would consider it normally).

It generally pays to buy the tickets to/from group stations which are less well known. For Example if the cheaper ticket was Darlington to Chester, then buy the ticket from North Road to Capenhurst. This requires the ticket inspector to have detailed knowledge of where less well known stations are at both ends of the route in order for them to challenge it.

I have been told that my loophole is 'due to be closed' by way of a change in the routeing guide.
 

cuccir

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I'm glad I don't live near A,B,C,D,Y or Z. Ticketing around there always seems to be a nightmare...
 

Chapeltom

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Its almost in code a lot of the time! If I travel from station A to station B via station on a route that takes me via Y on the 4th Thursday of each month beginning with with J, will it be cheaper than going via Z? :rolleyes: its a bit frustrating to see everything given letters rather than names...
 

Sidious

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Its almost in code a lot of the time! If I travel from station A to station B via station on a route that takes me via Y on the 4th Thursday of each month beginning with with J, will it be cheaper than going via Z? :rolleyes: its a bit frustrating to see everything given letters rather than names...
I think the reason people don't want to give names is because people from the train companies might close the loopholes if they did...
 

David Goddard

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I think the reason people don't want to give names is because people from the train companies might close the loopholes if they did...

Precisely why I dont publicise the cheap alternative that I use for one of my journeys
 

yorkie

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I don't like ticket algebra.

What people generally do when they want to discuss complex loopholes that may be withdrawn by the TOCs, is join us at one of our popular forum meets, forum meals, or fares workshops. That's how the best anomalies get shared! ;)
 
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