Ticket machine collection help

[SuperOwl86]

Hi guys a couple of days ago I had my debit card stolen from me but it has only just come to me that I have still yet to collect 3 sets of tickets from the machine at Sheffield.

Just wondering if anyone can provide any advice on what I need to do. I dont know if it will make a difference but i used both East Coast and East Midlands for my tickets when i booked.

Thank you.

 

[maniacmartin]

You need to call the web support departments of the companies who you booked the tickets on through. They can then amend the booking in the backend database to allow collection with another card.

East Coast: 08457 225 111
East Midlands Trains: 08457 125 678

 

[LexyBoy]

You can also try at a ticket office, many will issue tickets in with no problems IME (with your replacement card).

 

[SuperOwl86]

Thank you maniacmartin will give them a call later.

 

[SickyNicky]

East Coast: 08457 225 111
East Midlands Trains: 08457 125 678

Or 01902 627971 and 023 8021 3654 respectively if (like me) you object to calling 0845 numbers. Source: saynoto0870.com