Ticket examiner Interview

[ZFS88]

Hi

I have an interview next week for the role of Ticket Examiner.
Does anyone have any tips and suggestions on possible interview questions and interview prep?

Thanks

 

[Islineclear3_1]

I'm sure the experts will be along soon - and possibly move this to the most appropriate section

You will most likely be asked questions on people skiils, how you manage conflict and to give an explicit example of a time you had to deal with a difficult situation/unsatisfied customer (and how you dealt with it)

 

[trainophile]

I should think you would need pretty good eyesight too!

 

[c52]

Will there be role play?

 

[ZFS88]

Will there be role play?

It never mentioned role play in the email only said it should last around 30 minutes