Last week I tried to buy a ticket online from Manchester Piccadilly to Lancaster with a reservation on the busy 1715. I was returning later in the week so wanted an open off peak return, price £20.30 (Route via Preston). All the ticket sites including NR offered an £18.90 TPE only return or the anytime return at £22.90 but no off peak return. I got the same fares entering Oxford Road as the departure station. It was only by selecting Manchester Stations I got the £20.30 with a reservation.
This is definitely an error as the off peak was available on all other services from Piccadilly, including TPE ones, with no time restrictions. I know you get a Manchester Stations ticket whatever station you choose but how does one go about reporting the anomaly?
This is definitely an error as the off peak was available on all other services from Piccadilly, including TPE ones, with no time restrictions. I know you get a Manchester Stations ticket whatever station you choose but how does one go about reporting the anomaly?