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"The Platform" (internal SWR site): Is it down?

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9 Jun 2018
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I'm having trouble accessing "The Platform" and have been for a little while, can any SWR colleagues tell me if I missed a memo, or perhaps it's just me?

Thank you :)
 
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Val3ntine

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It’s been shut down and replaced by something else. Best to speak to your manager/admin or even colleagues regarding the details you need for the replacement
 

Scottychoo

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10 Dec 2018
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I'm having trouble accessing "The Platform" and have been for a little while, can any SWR colleagues tell me if I missed a memo, or perhaps it's just me?

Thank you :)
Wouldn't you just speak to someone in your own IT department instead of asking on here??
 
Joined
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Thank you for the replies, especially Val3ntine.

Apologies for being a little vague, I was unsure how much information could be mentioned on here, but yes, it's an internal SWR thing

I certainly would tend to speak to someone at work, but i'm off shift currently and it's not significant enough for me to remember when i'm running around like a headless chicken while on duty ;).

IT department? we're definitely in different circles :E.

Thanks again all :).
 

aye2beeviasea

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If their IT is outsourced like ours then it's probably better to ask a random stranger off the street ;)
 

Three-Nine

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5 Aug 2015
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Hi, "The Platform" has been replaced by "Retail Hub". I'm not sure how much more I can say on a public forum, you'll need to contact your IT support for logon details etc.
 

theironroad

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21 Nov 2014
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I'm having trouble accessing "The Platform" and have been for a little while, can any SWR colleagues tell me if I missed a memo, or perhaps it's just me?

Thank you :)

The platform was shut down with minimal notice on 20 August as (I'm guessing here , the licence expired), there really wasn't much of a memo for train crew.

It's been replaced by 'The Hub' which was rolled out with very little notice or instruction on how to use it, but at least it's possible to get the daily rosters for train crew on it....

To burningfeetman, if you're a driver or guard PM me and I'll give you details of how to access it, but would need to verify against daily sheet...
 
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