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The peculiar world of NXEA

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eastdyke

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A large proportion of which should be covered by the tanker drivers insurance claim so no problem.

Sorry but I do see it is a problem.

Please do not complain when next your insurance premiums increase!

Also any good PI with a camera would have pictures of a pair of totally serviceable (though totally shabby) 153's in the next siding. Presumably these result, at least in part, from the Peterborough/Lowestoft trains now running to/from Ipswich with the released 170's going to the Ipswich/Cambridge service.
 

yorkie

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As far as I am aware there are eight of these style seats at the ends of each coach on all NXEA IC sets - two on either side at either end :smile:
Not every coach. Most coaches, quite probably, but not all. I know because I was sat on one a couple of weeks ago ;)
 

365201

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for all thoes whom are interested, to see the ONE railway website here this is not spam

disregarded with domain extension onerailway website is full live and active like it was from 2004 so if you are nostalgic here is the site

its like a time warp i am not to clear why this has been kept, nor am i sure why theu choose Lostproperty as the default word?

http://lostproperty.onerailway.com/
 

Skimble19

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for all thoes whom are interested, to see the ONE railway website here this is not spam

disregarded with domain extension onerailway website is full live and active like it was from 2004 so if you are nostalgic here is the site

its like a time warp i am not to clear why this has been kept, nor am i sure why theu choose Lostproperty as the default word?

http://lostproperty.onerailway.com/
Nice find.. I wonder if the wagn website is lurking around anywhere..
 

W-on-Sea

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Hmm, that is odd.

And I thought it strange (although understandable) that NXEA's latest "commuter news" email had a photo of, not one of their own trains, but of a c2c 357... (see attachment)
 

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365201

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strange a 357 on a NXEA news letter? ill check my inbox for my addition, im not sure why the site has been kept all the news pdf timetables branded ONE job apps are all onthere ive downloaded them all, they seem to of redirected the URL but inserted lostproperty to stop people finding it but 2011 its found lol! i know its sad but ive signed up to the ONE news updates and stuff see if i get anything,
 

365201

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If you haven't already seen it the National Express ONE railway website is live and Fully working,

I send a random email off to customer.services@onerailway.com and today i had a response!

whilst being explained ONE was a former National Express brand and that the new email was ..... so we can still communicate with ONE amazing!

sad i know but had to be done ONE was a great brand!
 

jon0844

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Possibly a good brand, in theory, but I thought the colours were horrible - pastel colours that made all the rolling stock look even older than it already was. And what did they do to the insides of the trains with pinks, blues and yellows?

The bigger problem was how it announced trains, and then I guess it didn't help in 2006 when First came along.

And also, the 'ONE 2 ONE' but they had in their press material was rather too close to the name of a former mobile phone operator (now T-Mobile) so they can't have done that much research before they went ahead with it.
 

SprinterMan

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If you haven't already seen it the National Express ONE railway website is live and Fully working,

I send a random email off to customer.services@onerailway.com and today i had a response!

whilst being explained ONE was a former National Express brand and that the new email was ..... so we can still communicate with ONE amazing!

sad i know but had to be done ONE was a great brand!

I agree with you there, ONE is a better brand than NXEA any day of the week.


for all thoes whom are interested, to see the ONE railway website here this is not spam

disregarded with domain extension onerailway website is full live and active like it was from 2004 so if you are nostalgic here is the site

its like a time warp i am not to clear why this has been kept, nor am i sure why theu choose Lostproperty as the default word?

http://lostproperty.onerailway.com/

Well done for finding this, it's brilliant :). They still have the old timetables on there with the Lowestoft/Peterborough-London services. i'm downloading & saving them for old times' sake.

On a simialr note, if anyone knows if there are any copies of the ATOC London & South East Rail Map from about 1997-2002 on the internet somewhere I would be most grateful :)
 
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dk1

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It's a shame the 'one' virtual assistant doesn't work. I used to have lots of fun chatting her up.

Dionne, who was used as the model for that lingubot has recently had a baby & no longer works for NX. She thankfully was never easily offended in real life.
 

365201

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it appears National Express have taken down the ONE site now :/ perhaps jealous it was getting more hits than the current one?

How ever! although the site has gone i recived another Email from National Express,

I requested that would it be possible for Blue Vinals covering the ONE colours get removed from a class 170 as the franchise is drawing to a close and for rail Enthuisasts could they at least put one back on show as the advent of HD video since 2008 so people like me can get some nice footage of a 170 in its formal ONE colours be for its too late,

NX responded saying ...

Dear Mr S,

Thank you for your recent email.

I was sorry to read that you missed the ‘one’ Railway period, and did not have the opportunity to see the livery on the 170’s. I have forwarded your request to the Fleet department for their review and consideration. I appreciate your patience whilst this is reviewed.

Once again, thank you for contacting us.

Yours sincerely,


Victoria Lamb
Customer Relations Advisor
National Express East Anglia


There is now every chance we may see a 170 showing its colours once more! i await the train prepers responce
 

SprinterMan

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it appears National Express have taken down the ONE site now :/ perhaps jealous it was getting more hits than the current one?

How ever! although the site has gone i recived another Email from National Express,

I requested that would it be possible for Blue Vinals covering the ONE colours get removed from a class 170 as the franchise is drawing to a close and for rail Enthuisasts could they at least put one back on show as the advent of HD video since 2008 so people like me can get some nice footage of a 170 in its formal ONE colours be for its too late,

NX responded saying ...

Dear Mr S,

Thank you for your recent email.

I was sorry to read that you missed the ‘one’ Railway period, and did not have the opportunity to see the livery on the 170’s. I have forwarded your request to the Fleet department for their review and consideration. I appreciate your patience whilst this is reviewed.

Once again, thank you for contacting us.

Yours sincerely,


Victoria Lamb
Customer Relations Advisor
National Express East Anglia


There is now every chance we may see a 170 showing its colours once more! i await the train prepers responce

Superb idea!, hopefully they take the vinyls off 170270 as they are the wrong colours anyway :P
Do keep us informed if you get a further response :P

Well done for finsing the website before they took it down, you got it just in the nick of time :)
 
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365201

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well firstley the One Railway website is still there you can now access and browse it via http://lostproperty.onerailway.com/Latest-Information/ they just disabled the landing page link! grrrr


My seconed bit of news is i had a response about train livery on a 170 and this was the response i think they miss understood 1 unit for an entire fleet :/


Dear Mr S,

I write further to my email earlier this week. I have now received a reply concerning your livery request.

We are obligated by the train lease company to remove the branding prior to returning the vehicles at the end of the franchise. We have commenced this now due to the size of the fleets concerned. I am afraid that fleets will not be returned to prior 'one' livery.

I am sorry that I'm unable to provide a more favourable response on this occasion and I thank you once again for taking the time and toruble to contact us.

Yours sincerely,

Victoria Lamb

Customer Relations Advisor

National Express East Anglia
 

SprinterMan

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well firstley the One Railway website is still there you can now access and browse it via http://lostproperty.onerailway.com/Latest-Information/ they just disabled the landing page link! grrrr


My seconed bit of news is i had a response about train livery on a 170 and this was the response i think they miss understood 1 unit for an entire fleet :/


Dear Mr S,

I write further to my email earlier this week. I have now received a reply concerning your livery request.

We are obligated by the train lease company to remove the branding prior to returning the vehicles at the end of the franchise. We have commenced this now due to the size of the fleets concerned. I am afraid that fleets will not be returned to prior 'one' livery.

I am sorry that I'm unable to provide a more favourable response on this occasion and I thank you once again for taking the time and toruble to contact us.

Yours sincerely,

Victoria Lamb

Customer Relations Advisor

National Express East Anglia

Aww, thats a real shame that is, that livery made the 170s look fine.
On another note, has anyone heard about how the bidding process to be NXEA's replacement is going? Who is favourite to win?

I would prefer Stagecoach to win and be "London Eastern Trains" or "East Anglia Trains".

If stagecoach do win I would expect the liveries to be as follows:

153: Blue (EMT 153)
156: Blue (EMT 156)

170: White (SWT 170)
315: Red (SWT 455) - If repainted at all, and not just replaced
317: White (SWT 444/458) - Already in NX white so no repaint required
321: White (SWT 444/458) - Already in NX white so no repaint required
360: Blue (SWT 450) - Already in FGE vandal-proof blue so repaint is dificult as vehicle must be sanded down, so just vinyls will be applied
379: White (SWT 444/458) - Already in NX white so no repaint required

90+Mk.3+DVT: White with 90 & DVT in blue (EMT HST)
 

MCR247

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Why would 360s be in blue but 317s and 321s in white?
 

rmt-driver

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If anyone misses "Dionne" .. try chatting up Anna from Ikea http://193.108.42.79/ikea-uk/cgi-bin/ikea-uk.cgi
--- old post above --- --- new post below ---
Oh and checking out the ONE website... I would imagine that since National Express, the run-down service company got hold of the franchise, things like this http://lostproperty.onerailway.com/Leisure-Offers/one-cafe/Dinner-Menu-1/ are OFF the menu!!!
--- old post above --- --- new post below ---
If anyones feeling nostalgic : http://web.archive.org/web/20040113043318/http://www.gner.co.uk/

http://web.archive.org/web/20040321181645/http://www.goeat.com/goeat_finest.htm
 

SprinterMan

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Why would 360s be in blue but 317s and 321s in white?

Because the 360s are already blue. I think they will keep this colour because FGE used vandal proof paint so the entire fleet would need to be sanded down to be repainted. It would save time & money if just door vinyls were added. And besides, why are the 458s in white livery anyways :P
 

MCR247

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Because 458s came before SWt thought of the went red and blue. But 360s are in the wrong blue anyway so thats pointless. So what would the point be in having conflicting branding?
 

SprinterMan

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Because 458s came before SWt thought of the went red and blue. But 360s are in the wrong blue anyway so thats pointless. So what would the point be in having conflicting branding?

Cheapness, as the franchise is only for 18 months. It would be an interim measure.
 

MCR247

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Then you might as well just put 'Stagecoach London Great Eastern' (or whatever) on top of the existing liveries, just as simple. No point trying to follow what they do with the rest of their trains if they don't even match.
 

365201

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lol about the ONE menu from RMT driver lol,

As for the bidding all the bids went in between 27, 29th july and the winner is expected to be announced in october , My money is on the Go-Ahead Group winning it i did speak to one of the people on there bid team whilst she could not say to much , she said and i quote "we are making the government a bid they will not refuse" i have also spoken to stagecoach whom made hardly any comments on the bidding, i have not spoken with ned railways though,

this is pure hearsay but ive heard rumours National Express may stay on till 2013,
 

fgwrich

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Oh and checking out the ONE website... I would imagine that since National Express, the run-down service company got hold of the franchise, things like this http://lostproperty.onerailway.com/Leisure-Offers/one-cafe/Dinner-Menu-1/ are OFF the menu!!!

:lol:

Even then, the cheapness habit ever so slightly crept in...

Sausage and Mash £10.95
Succulent Essex pork apple and pistachio sausages from the famous Jimmy's Farm (look out of the window between Ipswich and Manningtree) served with a leek and herb mash and bisto gravy

Hmmm, sounds nice, but why creep in the Bisto gravy bit...Its like going into a medium priced resturant and the menu reading Fillet of fish, with local veg and french fries from Mc Donalds...

Unlimited tea & coffee £1.95

Crikey - The word Unlimited in a National Express sentance :lol: These days it would probably be 1 1/2 x times more expensive, for one cup only...

And as for the About 'One' Cafe page...Now that is ironic yet funny - when compared to the fact its still run by the same, now not so award winning company, just under a different name...

For years, on-train food was the butt of many jokes{Now thats fallen to National Express}. Now, the 'one' catering team are smashing all the stereotypes about railway dining with a selection of mouth-watering and affordable meals served up in 'one's top-rated, award winning dining cars. At ‘one’ we take pride in our culinary expertise, reputation for high quality service and our attentive staff. This has been recognised nationally through the awards that we have received, for best on train catering – quality and value for money.

As part of our continued commitment to supporting East Anglia, wherever possible, all ingredients are sourced from local suppliers and producers. For instance, we have recently partnered with the Essex Pig Company to bring you sausages from the internationally acclaimed ‘Jimmy’s Farm’, which can be seen from the train on our mainline route between Ipswich and Manningtree.

‘one’ railway has won the Customer Service Award at this year’s national Rail Innovation Awards for its on-board catering services between Norwich, Ipswich, Colchester and London.

Over the past year, ‘one’ has continued to enhance its bright, new buffet carriages* by offering a wide range of refreshments, adding the new at-seat light breakfast in First Class, putting extra refreshment trolleys on morning and evening peak trains and has further improved its renowned restaurant service (already widely regarded as the best on the UK rail network).

:lol::lol::lol:

(The few bits of Highlighting are my NX Irony bits - also a good way of cheering me up!)

*I'd hadly call a change of carpet and seat covers an enhancement in 'new to the East Anglian region' 1980s built Mk3s...:lol:

Having looked around what seems to be more of a Lost website - perhaps thats why NX put it under Lost Property?...I love the fact you can still find all the news & service updates for the 'ONE' Network... Even the Timetables are still there! :lol:
 
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jon0844

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Why not say 'Bisto Gravy' if that's what it is? People must use this a lot at home and like it, so it may well entice people to try something they relate to being 'home cooked'.
 

IanXC

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Why not say 'Bisto Gravy' if that's what it is? People must use this a lot at home and like it, so it may well entice people to try something they relate to being 'home cooked'.

I wouldn't be surprised if there was some kind of agreement. 'We'll give you\discount the stock if you use the brand name'.

 
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Then you might as well just put 'Stagecoach London Great Eastern' (or whatever) on top of the existing liveries, just as simple. No point trying to follow what they do with the rest of their trains if they don't even match.

Why exactly do we need all these multiple liveries ? Can't we just have a universal generic unchanging livery ? The company operating the service at the time can just stick their logo in small at the bottom of the carriage or something.
 

SprinterMan

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More strangeness from the depths of East Anglia.

317s & 321s are still being sent to Doncaster for repainting and a recent effort has been made to repaint station lamp posts into NX colours, but some of the earlier painted 321s are running around with the "national express" wording and "circuit" livery stripes removed. If NXEA has started de-branding the fleet already, what is with all the repainting still?
 
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