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I hope you didn't do what I did at my last visit to the phlebotomist. In an ill-judged attempt to lighten the mood I launched into a certain Tony Hancock routine. Her stony expression stopped me in my tracks. "I suppose everyone says that?" I enquired. "No - not quite everyone" was her response.
We are aware of an issue with emails from the Forum to Microsoft-based email accounts (hotmail/outlook/live.com email addresses). This is being looked into currently, thanks for your patience meanwhile.