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The Inbetweeners - railcard edition

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jp4712

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After my son graduated from university, he didn't need a railcard for a while; so it lapsed some time ago. Fast forward to now and he's 25 (DOB in February 1999), and wants to get a railcard again. So he, and then I, looked at the www.railcard.co.uk website today and discovered what appears to be an unfair gap.

If you go to the 16-25 page and then click on 'eligibility', the headline says: "If you are between 16-25". Well he is, he's 25. Yet if I start the application process, the DOB box will reject any date that's earlier than 20 May 2000. So in other words you must be aged between 16 and 24 to apply.

Okay that didn't work, let's have a look at the 26-30 railcard page. Now, that one won't accept any DOB later than 2 June 1998 (presumably you can buy a couple of weeks ahead of validity, as I did recently getting my first senior railcard.

This leads to the quite bizarre situation whereby you can buy a 'young person' type of railcard at any time between the ages of 16 and 29; EXCEPT for a year's window when the person is 25, when they can't buy anything at all. That seems bizarre and unfair. Has anyone else come across this, and if so were you able to resolve it?
 
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alistairlees

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29 Dec 2016
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4,379
After my son graduated from university, he didn't need a railcard for a while; so it lapsed some time ago. Fast forward to now and he's 25 (DOB in February 1999), and wants to get a railcard again. So he, and then I, looked at the www.railcard.co.uk website today and discovered what appears to be an unfair gap.

If you go to the 16-25 page and then click on 'eligibility', the headline says: "If you are between 16-25". Well he is, he's 25. Yet if I start the application process, the DOB box will reject any date that's earlier than 20 May 2000. So in other words you must be aged between 16 and 24 to apply.

Okay that didn't work, let's have a look at the 26-30 railcard page. Now, that one won't accept any DOB later than 2 June 1998 (presumably you can buy a couple of weeks ahead of validity, as I did recently getting my first senior railcard.

This leads to the quite bizarre situation whereby you can buy a 'young person' type of railcard at any time between the ages of 16 and 29; EXCEPT for a year's window when the person is 25, when they can't buy anything at all. That seems bizarre and unfair. Has anyone else come across this, and if so were you able to resolve it?
It worked for 20th May 1998 (but no earlier) for me on https://secure.railcard.co.uk/purchase/16-25/eligibility-select. Though I have not actually bought one.
 

CyrusWuff

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Joined
20 May 2013
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5,427
Location
London
This leads to the quite bizarre situation whereby you can buy a 'young person' type of railcard at any time between the ages of 16 and 29; EXCEPT for a year's window when the person is 25, when they can't buy anything at all. That seems bizarre and unfair. Has anyone else come across this, and if so were you able to resolve it?
You could try buying from Trainsplit and see if that works: https://railcards.trainsplit.com/
 

RJ

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Joined
25 Jun 2005
Messages
8,811
Location
Back office
After my son graduated from university, he didn't need a railcard for a while; so it lapsed some time ago. Fast forward to now and he's 25 (DOB in February 1999), and wants to get a railcard again. So he, and then I, looked at the www.railcard.co.uk website today and discovered what appears to be an unfair gap.

If you go to the 16-25 page and then click on 'eligibility', the headline says: "If you are between 16-25". Well he is, he's 25. Yet if I start the application process, the DOB box will reject any date that's earlier than 20 May 2000. So in other words you must be aged between 16 and 24 to apply.

Okay that didn't work, let's have a look at the 26-30 railcard page. Now, that one won't accept any DOB later than 2 June 1998 (presumably you can buy a couple of weeks ahead of validity, as I did recently getting my first senior railcard.

This leads to the quite bizarre situation whereby you can buy a 'young person' type of railcard at any time between the ages of 16 and 29; EXCEPT for a year's window when the person is 25, when they can't buy anything at all. That seems bizarre and unfair. Has anyone else come across this, and if so were you able to resolve it?

Sounds like an error, he’s eligible to apply for a 16-25 railcard up to and including the day before his 26th birthday.
 
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