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Thameslink repeated fare dodges

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432thameslink

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Hi, I'm really worried about something that happened where I was caught on my way home by an inspector who asked to see my details and saw that I hadn't tapped out when at the station that was on my ticket or tapped in at that station when I was coming home using the ticket to that location as I was trying to save money going to a station further than what was on my ticket. I have done this multiple times as the fees are just too high for me but still I understand that this was so stupid and wrong of me and I will not be doing it again but they said my details will be going to the fraud team which I am really concerned about as I do not want a criminal record. Could anyone please offer help on what I can expect from Thameslink (I believe a letter), and if I will get a criminal record/ whether this will show up in future DBS checks and so on?

I'm aware what I did was completely wrong, and any advice on what I can do would be really appreciated, I am just panicking at the moment and would like any help I could get please.

Please help.
 
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30907

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A basic reply at this stage:

You are likely to get a letter from GTR or their representatives saying that you were stopped and asking for your side of the story. This may take some time to arrive.

After that, depending on your reply (read a few threads on here for advice when the letter comes) there are three possible outcomes:
1. they offer you an "administrative settlement" to cover the cost of fares plus heir expenses.
2. they take you to court for travelling without a valid ticket, which is an offence under the Railway Byelaws, you will be found guilty and fined (means tested) and have to pay compensation. This is a non-recordable offence, and is unlikely to impact your career significantly.
3. they may decide to prosecute for a more serious offence - this will not involve the Fraud Act nor will it result in your being sent to prison, though the letter might mention both.

GTR are known for preferring option 1, 2 is possible but 3 is extremely unlikely - from what you have said. I hope that eases your worries for tonight at least!

Do come back when the letter arrives, or before if you have specific questions.
 

432thameslink

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Thank you so much for your response, could you tell me more on what a non-recordable offence is? Will it impact any DBS I take or my criminal record as I am scared for my job. Is it possible for me to get option 1 with them as I am just so worried about this all and I don't know how I can get to sleep today with this on my mind. Do you know how long it may take for the letter to arrive? Will my employer know of any of this too and any future employers? Sorry for all of these questions I'm feeling very lost at the moment
 

30907

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Thank you so much for your response, could you tell me more on what a non-recordable offence is?
It is one that doesn't get you a criminal record. It shouldn't appear on a standard DBS either.
Will my employer know of any of this too and any future employers?
No, unless they read your name in the local paper - and you should always tell if asked.

The letter will take a few weeks.

One useful thing to do is to try and reckon up what journeys you have made with incorrect tickets, so you can estimate the amount of money they might ask for (at the full fare).
 

Hadders

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Welcome to the forum!

We have seen quite a lot of cases like this recently.

As for what will happen I expect you to receive a letter from the Prosecutions Department at Govia Thameslink Railway. The letter will typically take a couple of months to arrive but can be sooner although it shouldn't take longer than six months. The letter will say that they have received a report, are considering prosecuting you and asking for your version of events before deciding how to proceed. It is important that you engage with and reply to this letter. You might want to include the following in your reply:

- That you are sorry for what has happened
- What you have learned from the incident
- That you are keen to settle the matter without the need for court action
- Offer to pay the outstanding fare and the train company's administrative costs in dealing with the matter

Make sure your reply is short and concise, don't give a sob story - they've heard it all before. GTR are one of the more pragmatic companies when it comes to offering an administrative settlement (commonly known as an out of court settlement) for people who engage with the process and who haven't come to their attention before. There is no guarantee of this and they would would be well within their rights to prosecute you in the magistrates court.

An aggravating factor in your case is that you have done this before. GTR will be able to search your online purchase history and you will need to be careful how you reply to the letter. You should answer the questions they ask for truthfully but you are not required to incriminate yourself either.

If you are offered a settlement the amount varies depending on the train company and circumstances but tend to be a few hundred pounds plus the outstanding fare. An out of court settlement might appear to be a fine, but it isn't and you won't have a criminal record as a result of accepting one.

Feel free to post a copy of the letter once it arrives (with personal details redacted) along with your draft reply in this thread and forum members will be happy to proof read it. for you.
 

432thameslink

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Thank you for your response, I will not be home for around a week due to work and I'm worried that the letter might come during that period in around 2 months, is there a way to know when the letter has arrived? Also what are the chances of them not offering a settlement, in which case will I get a record if I'm taken to court? I've just been completely mortified by this all and would appreciate all the advice I could get. Is it worth getting a solicitor? Apparently they can reach out to GTR before the letter arrives, but I'm also worried about the amount I may need to pay as I am not paid a whole lot, I'm just really confused at the moment
 

Fawkes Cat

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Thank you for your response, I will not be home for around a week due to work and I'm worried that the letter might come during that period in around 2 months, is there a way to know when the letter has arrived? Also what are the chances of them not offering a settlement, in which case will I get a record if I'm taken to court? I've just been completely mortified by this all and would appreciate all the advice I could get. Is it worth getting a solicitor? Apparently they can reach out to GTR before the letter arrives, but I'm also worried about the amount I may need to pay as I am not paid a whole lot, I'm just really confused at the moment
In general 'the letter' will allow you two or three weeks to respond, so being away from home for a week shouldn't be a problem - although if it does arrive while you're away you will need to deal with it promptly as soon as you get back. But while the railway have up to six months to write to you, from what we've been seeing GTR (the Thameslink company) tend to be much quicker than that: you will probably (not certainly) hear from them in the next few days.

GTR quite often offer an out of court settlement, but we can't tell you how likely this is to happen: you have told us that you have done this 'multiple times' and I imagine it will make quite a difference if 'multiple times' means that you have done it twice or if it means that you have done it several hundred times.

And you probably don't yet need to involve a solicitor: if GTR are prepared to settle out of court then you won't need one - it's only if you are taken to court (and the letter will either have a date on it for a court appearance or talk about the 'single justice procedure') that you will need to think about hiring a solicitor.

It's worth going through the worst that can happen. That would be that you are prosecuted under the Regulation of Railways Act, you are convicted and punished. The punishment will be a fine, plus court costs, plus prosecution costs, plus compensation to the railway. This will add up to quite a lot. But you will not be sent to prison.

Also in this worst case scenario, your offence will be recorded by the DBS. But for most purposes, your record will be clear after a year - this is because of the Rehabilitation of Offenders Act which says that a fairly minor criminal conviction should not be allowed to hang over someone's life forever.

But for some purposes you may always have to declare it. Those purposes include some jobs where a particularly high standard of trust is needed - things like being a lawyer or an accountant or working in health care. Also (at least arguably) if you want to visit the USA and use the visa waiver program. But none of these need ruin your life: for working in healthcare, the regulator (NMC, GMC etc) may decide that fare-dodging is <edit> not </edit> relevant to your health care abilities, and to get a visa to go to the USA you might have to take a day off to attend an interview at the American embassy to prove that you are the sort of person they're prepared to let into their country.

So if the worst happens, you may have to pay quite a lot of money (almost certainly more than you have saved by fare-dodging). You may face some embarrassing interviews. But more likely than not your life and career won't be ruined.
 
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432thameslink

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Hi all,

I haven't yet received a letter from GTR yet, is it worth me calling them? I am a bit anxious that the letter if delivered may have got lost and I would lose the chance to reply without even knowing it's arrived! I may be overthinking this but I am really anxious about it all!
 

Hadders

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Hi all,

I haven't yet received a letter from GTR yet, is it worth me calling them? I am a bit anxious that the letter if delivered may have got lost and I would lose the chance to reply without even knowing it's arrived! I may be overthinking this but I am really anxious about it all!
There is no point in calling GTR at this stage. Your case is one of thousands they deal with at any one time and they will get to yours eventually.

I appreciate that it is an anxious time for you but the best thing you can do is to try and put the matter to the back of your mind and get on with your life. Come back here once the letter does arrive and we will be able to give you good advice.
 

432thameslink

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Hello everyone,

I received a first contact email yesterday from GTR's fraud intelligence team and the letter mentions how I have avoided a sum over a prolonged period of time. They have mentioned in the email they would like to discuss the matter further and for me to respond to the letter via email (otherwise my case will go to the prosecutions department). I am so ashamed of dodging these fares and would like to respond to the email outlining that I am incredibly sorry, and have not made the same mistake since. Has anyone ever had a similar email from the fraud investigation team? How would you recommend I respond to avoid going to court/getting a criminal record. Thank you all for the help so far, I really appreciate it
 

Camsus

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Personally, I would emphasise that I was eager to cooperate with their investigation so as to find a resolution that avoided prosecution. I would also express regret for my actions and provide an assurance that it will never happen again. The fact that the email you have received is from the fraud investigation team and not prosecutions could be seen as an indication that an option to pay a settlement is available. Otherwise, why would they have contacted you?
 

gray1404

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Would you like to post a copy of the email you have received with any personal identifying information retracted so we can give more tailored advice. Likewise would you like to post a copy of your proposed reply so we can help you draft this so as to avoid the needs of you incriminating yourself further or saying the wrong thing.
 

Darandio

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Would you like to post a copy of the email you have received with any personal identifying information retracted so we can give more tailored advice. Likewise would you like to post a copy of your proposed reply so we can help you draft this so as to avoid the needs of you incriminating yourself further or saying the wrong thing.

Might be a bit late for that sort of tailored advice, the post above yours suggests they've already replied.
 
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