All the DOO lovers/TOCs keep trotting out the MOM (NR Mobile Ops Manager)/BTP/Father Xmas would all be at the location within 20-30mins after an incident. Glad to see they're all correct. :roll:
Ok not great service I agree , but unless conductors are authorised to fix signalling equipment and/or arrange /drive rail replacement busses/taxis it wouldn't have made any difference to the times taken for people to actually get to their destination,
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