I held a combination of 3 advance singles today, booked separately on TrainSplit, for the 1441 TfW from Llandudno to Llandudno Junction, 1533 Avanti from Llandudno Junction to Stafford, and 1732 LNR from Stafford to London Euston respectively.
The second leg with Avanti was cancelled and the next available Avanti service from Llandudno Junction is at 2036, arriving Stafford at a later time than the last onward LNR service, thus effectively the last train of the day has been cancelled for the purpose of this journey.
I seeked assistance from any other TOC in a position to help, in this case TfW. I asked for ticket acceptance onwards to Chester where other Avanti services were available, but was advised by the ticket office at Llandudno that I would have to purchase a new ticket as they were not notified by Avanti. I was also advised by the guard on the TfW Manchester service that having split tickets mean I do not have one through journey and my rights are not strictly protected, but they would just be "lenient" this time and let me travel.
Strictly speaking, I understand that had this not been the last train of the day, I must wait for the next Avanti as per Advance ticket conditions.
However, since taking the later Avanti would prevent me from completing my journey, should I be rightfully accepted on TfW? Also, surely having split tickets should not reduce my rights regarding connections, and my tickets should still be treated as one through journey?
The second leg with Avanti was cancelled and the next available Avanti service from Llandudno Junction is at 2036, arriving Stafford at a later time than the last onward LNR service, thus effectively the last train of the day has been cancelled for the purpose of this journey.
I seeked assistance from any other TOC in a position to help, in this case TfW. I asked for ticket acceptance onwards to Chester where other Avanti services were available, but was advised by the ticket office at Llandudno that I would have to purchase a new ticket as they were not notified by Avanti. I was also advised by the guard on the TfW Manchester service that having split tickets mean I do not have one through journey and my rights are not strictly protected, but they would just be "lenient" this time and let me travel.
Strictly speaking, I understand that had this not been the last train of the day, I must wait for the next Avanti as per Advance ticket conditions.
However, since taking the later Avanti would prevent me from completing my journey, should I be rightfully accepted on TfW? Also, surely having split tickets should not reduce my rights regarding connections, and my tickets should still be treated as one through journey?
