TFL Surface control centre vacancies

[Tblock10]

Hi all, i understand the now new name of the Surface control centre was formerly the Networks control centre if i’m not mistaken? There were a few vacancies that come up with one being the Incident response Controller. I did apply, but just wondering if anyone knows a bit more about the role. What’s the difference between the Co ordinator role and the incident responder role? Does anyone know the roster pattern?

 

[Horizon22]

Hi all, i understand the now new name of the Surface control centre was formerly the Networks control centre if i’m not mistaken? There were a few vacancies that come up with one being the Incident response Controller. I did apply, but just wondering if anyone knows a bit more about the role. What’s the difference between the Co ordinator role and the incident responder role? Does anyone know the roster pattern?

This won’t be a rail role. SCC is the new name for NMCC (Network Management Control Centre) which is in turn was the new name for CentreComm.

Effectively this is a bus controller role overseeing London Buses and the road network.

 

[matthew002]

Current Bus Driver in London. I believe that the Co-ordinator role is office-based, answering Code Red/Blue calls from drivers and their controllers, liaising with emergency services when required, and issuing traffic updates (Diversions, etc.) over the radio.

Incident Responders are usually out in a van all day, inspecting TfL property (e.g., bus stands), and putting hoods on bus stops to indicate they are closed. They also respond to calls from the Co-ordinators to risk assess certain roads for diversions, attend major bus incidents and sometimes help drivers who are stuck where they shouldn't be

 

[Tblock10]

This won’t be a rail role. SCC is the new name for NMCC (Network Management Control Centre) which is in turn was the new name for CentreComm.

Effectively this is a bus controller role overseeing London Buses and the road netw

Current Bus Driver in London. I believe that the Co-ordinator role is office-based, answering Code Red/Blue calls from drivers and their controllers, liaising with emergency services when required, and issuing traffic updates (Diversions, etc.) over the radio.

Incident Responders are usually out in a van all day, inspecting TfL property (e.g., bus stands), and putting hoods on bus stops to indicate they are closed. They also respond to calls from the Co-ordinators to risk assess certain roads for diversions, attend major bus incidents and sometimes help drivers who are stuck where they shouldn't be

Thanks mate, but i’m
Pretty certain it’s all control room based. Didn’t see anything in the job spec saying out on van duties unless a different role? The roles are

Network Operations Coordinator: c.

Incident Response Coordinator: c.

 

[Horizon22]

Thanks mate, but i’m
Pretty certain it’s all control room based. Didn’t see anything in the job spec saying out on van duties unless a different role? The roles are

Network Operations Coordinator: c.

Incident Response Coordinator: c.

For the latter you are probably coordinating the incident response team - I.e mobilising them (as @matthew002 describes) and logging details of incidents as they happen. Escalating to on-call managers and the operators as needed.

 

[StemzeySignals]

Incident Response Coordinators normally deal with code blue/code red calls as well as managing TfL-operated tunnels (Blackwall, Rotherhithe, Limehouse Link, East India Dock Tunnels, Fore Street, George Street Underpasses, etc.)

Code red/blue calls that require a diversion (etc road closure) or NTC (Network Traffic Controller) attendance will be passed to Network Operations Coordinators (Network Response Team/Collators)

Both are office-based at Palestra House, and roles have been interlinked during staff shortages.

Incident Responders are usually out in a van all day, inspecting TfL property (e.g., bus stands), and putting hoods on bus stops to indicate they are closed. They also respond to calls from the Co-ordinators to risk assess certain roads for diversions, attend major bus incidents and sometimes help drivers who are stuck where they shouldn't be

These are called London Buses Network Traffic Controllers - they do receive work instructions from SCC collators; however, this is a separate role entirely.

 

[Tblock10]

Incident Response Coordinators normally deal with code blue/code red calls as well as managing TfL-operated tunnels (Blackwall, Rotherhithe, Limehouse Link, East India Dock Tunnels, Fore Street, George Street Underpasses, etc.)

Code red/blue calls that require a diversion (etc road closure) or NTC (Network Traffic Controller) attendance will be passed to Network Operations Coordinators (Network Response Team/Collators)

Both are office-based at Palestra House, and roles have been interlinked during staff shortages.



These are called London Buses Network Traffic Controllers - they do receive work instructions from SCC collators; however, this is a separate role entirely.

Cool, thanks

 

[Tblock10]

For the latter you are probably coordinating the incident response team - I.e mobilising them (as @matthew002 describes) and logging details of incidents as they happen. Escalating to on-call managers and the operators as needed.

Thank you