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Supermarkets discussion

Belperpete

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One of the main advantages of using a smartshop is the ability to pack your bags as you move around the store. This is a game changer and saves so much time.
So do you pack the things in your bag in the order they appear in the supermarket? Tomatoes in first, heavy tinned items on top? Or do you wander around picking the heavy items first, and then make a fresh circuit for the delicate items?

One of the advantages of the self service checkout is that I can put items in my trolley in the order I find them, but then pack my bag or bags most appropriately to what I have bought.
 
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Hadders

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So do you pack the things in your bag in the order they appear in the supermarket? Tomatoes in first, heavy tinned items on top? Or do you wander around picking the heavy items first, and then make a fresh circuit for the delicate items?

One of the advantages of the self service checkout is that I can put items in my trolley in the order I find them, but then pack my bag or bags most appropriately to what I have bought.
I use 2 or 3 bags. Fresh into one bag, ambient tins and packets into another etc.

It’s really not that difficult.
 

GusB

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So do you pack the things in your bag in the order they appear in the supermarket? Tomatoes in first, heavy tinned items on top? Or do you wander around picking the heavy items first, and then make a fresh circuit for the delicate items?

One of the advantages of the self service checkout is that I can put items in my trolley in the order I find them, but then pack my bag or bags most appropriately to what I have bought.
It doesn't matter if you scan as you shop or prefer the more traditional staffed checkout, people aren't going to put heavy tinned items on top of more delicate items (unless they're really daft)!
 

SuspectUsual

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It doesn't matter if you scan as you shop or prefer the more traditional staffed checkout, people aren't going to put heavy tinned items on top of more delicate items (unless they're really daft)!

They leave that for the scouts doing their charity bag packing
 

jon0844

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I use 2 or 3 bags. Fresh into one bag, ambient tins and packets into another etc.

It’s really not that difficult.

I sometimes remember my cool bag for the frozen stuff too.

I also place multiple bags in my trolley at Aldi for when I use a manned checkout and am pretty good and organising into different bags even when they scan at 500 items per second (give or take).

You can do this between loading the belt and waiting for the person in front to finish!

I would love for Aldi to have an app (and I believe they've been trialling things over the last few years) as Aldi is somewhere I will shop for value quite a lot, and currently put up with a little less convenience for cost savings.
 

Gloster

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They leave that for the scouts doing their charity bag packing

When I lived in France a local youth groups did a ‘pack your shopping’ day at one of the supermarkets and they were very keen. I saw a four-pack of litre cartons of orange go in on top of somebody’s eggs.
 

jon81uk

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Ironically, when it comes to self scan handsets, Safeway introduced them 25 years ago but they were removed because the commercial proposition didn't add up then, and customers probably weren't ready for the tech either. Safeway was acquired by Morrisons in 2004....

It was more like 30 years ago (I'm not feeling old, honest!)

Did Safeway remove Shop'n'Go before the acquisition by Morrisons, or was it Morrisons that scrapped it? The first store I worked in had it installed as part of a refit, but I'd moved on to a smaller store by then. I only ever used it once for the novelty factor and was re-scanned (as expected) and never really had the need to use it again.

Yep those self-scan Shop & Go handsets were late 90s in Safeway, so 30 years ago. I heard one big reason for scrapping them is the batteries were reaching end of life due to the number of charge cycles, causing them to loose all the scan data half-way through a shop, so people had to start again. They decided the cost of new batteries/handsets wasn't worthwhile.
Whereas the modern handsets have a live WiFi connection so if the handset dies you can restart from another one. Also they are more of an off-the-shelf product now.
 

Peter Mugridge

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Speaking personally I'd rather anyone using scanning while shopping methods stood still while they scanned each item, otherwise they are just as bad as mobile phone zombies.
 

londonbridge

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The security guard should not have done that.


That’s very poor from the staff and it goes down as an avoided rescan more rescans in future, at least for a period of time.
He said “excuse me” and pointed to the items in my hand. I said I was using SmartShop and he said I hadn’t scanned the code. I told him you don’t need to scan it on the way out, only as you enter, but he wasn’t having any of it and said “show me on your phone”. I showed him the receipt and he said “ok, you can go but make sure you scan out next time”. As I mentioned, it doesn’t matter whether you scan it or not as the shop is complete once you get payment confirmation. If you do scan it it just displays the receipt on your screen along with a finish button.

I do find the locals tend to be hit and miss as to whether some of the colleagues understand how SmartShop works or how to do a rescan, especially when there may be only three or four people on duty which restricts the choice of who to ask. From memory I’ve had three rescan requests, only one of which the colleague was able to complete successfully. In one, when I asked for the rescan the colleague said “we don’t do that here”, and in the other they called for the other colleague and then the manager, but none of them knew the login details to get into their handset in order to do the check. This is one reason why, when I do use snartshop in locals, I tend to avoid buying anything that needs age verification as it generates a code on your phone screen which they have to scan and then authorise the sale. Luckily in that case they knew how to do it, but I started avoiding age restricted items after the problems with the other rescans/checks.

Moving on and a bargain in the Co-Op yesterday when I got the weekly email with the choice of offers to add to my membership card. You can pick two from a list, one of them was £1 off your shop and another was 50p off on milk, so I used up both offers and got four pints of milk for 15p. (Regular members price £1.65).
 
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Acey

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What a load of faffing around ,all this self scan/smart scan etc,I simply click and collect ,order online from the comfort of my home and simply load up the car at the c&c point,stress free,no queueing and quick ,haven't been in a supermarket since the Coved outbreak !
 

SuspectUsual

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What a load of faffing around ,all this self scan/smart scan etc,I simply click and collect ,order online from the comfort of my home and simply load up the car at the c&c point,stress free,no queueing and quick ,haven't been in a supermarket since the Coved outbreak !

And does your supermarket have 100% availability of everything you order?
 

The exile

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What a load of faffing around ,all this self scan/smart scan etc,I simply click and collect ,order online from the comfort of my home and simply load up the car at the c&c point,stress free,no queueing and quick ,haven't been in a supermarket since the Coved outbreak !
All very well for long-dated store cupboard stuff - but I wouldn’t want to rely on the picker’s choice of fresh produce.
 

gg1

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And does your supermarket have 100% availability of everything you order?
Therein lies the problem.

We did try online deliveries for a couple of months a few years ago but got fed up with items being out of stock and inappropriate substitutions. I know you can reject any substitution you don't want but that then means a trip to the supermarket to buy a few odds and sods, if we're doing that we may as well do the whole shop there anyway. Same principle would apply to click and collect.

== Doublepost prevention - post automatically merged: ==

All very well for long-dated store cupboard stuff - but I wouldn’t want to rely on the picker’s choice of fresh produce.
That too
 

Acey

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To answer the above,I use Sainsburys at Sevenoaks,never have I had any issues with use-by dates,now again they may not have an item that I wanted but their substitutes are usually ok.in 4 years only once have I not wanted the substitute item
The convenience of c&c over-rides the occasional issue,for me at least,ok it's not for everyone but I like it !

== Doublepost prevention - post automatically merged: ==

And does your supermarket have 100% availability of everything you order?
Not always but then it wouldn't be available in-store either !
 

Peter Sarf

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How cakeist it is will depend on whether you believe the discounted price is actually a genuine discount or whether you believe the normal price is artificially inflated. The jury still seems to be out on which it is. It's probably a bit of both.
I do find a lot of offers are on inflated prices.
And people really do fall for it.

Generally I try to shop around more. I have an old list of base prices per Kilo or Litre that really needs me to update it again. I usually do one type of produce at a time. When I last did a time consuming thorough blitz of the list no chain came out a consistent winner for everything. You really need to pick and choose what products you get from what supermarket. Time consuming.

Once I tried to check the prices for my list online. It was so hard finding things that I gave up as actually walking round the store seems easier. !
The prices of some items have been inflated and discounted down at regular intervals for 30 years or longer, this isn't a new thing.
Yes its changed so you need a loyalty card to get access to the discounts now, but many items (especially branded) have been priced high and then on special offer every few months for decades.
My example is Mai Thai Jasmine rice 5Kg. Often price waivers around £5 or £6. Currently is £8 in Morrisons but with a More Card its £4.50 which is the cheapest it has been for quite a while. I think Lidl or Aldi or both have been a straight £4.50 in response. That is what I like about Lidl and Aldi (moreso) no gimmicks.
For those of us that use it - it is a game-changer! Whilst no luddite, it has practically halved my shopping time, packing as I shop with no need to load a conveyor and pack in deperation to speed the queue, my price reductions come off and my points go on. I'm barely in the car park before my points are added. I now shop there in preference, as I take in a folding crate, pack as I go round and lift it directly into the car. Magic!
Irony is Morrisons don't do scan and go BUT my local has a two hour parking time limit whereas Sainsburys have a three hour parkking time limit.

I suspect the below has a lot to do with it.
More likely that Morrisons just don't' want to spend the money on it, most of their stores are being run into the ground.
I fear so.
So do you pack the things in your bag in the order they appear in the supermarket? Tomatoes in first, heavy tinned items on top? Or do you wander around picking the heavy items first, and then make a fresh circuit for the delicate items?

One of the advantages of the self service checkout is that I can put items in my trolley in the order I find them, but then pack my bag or bags most appropriately to what I have bought.
I often have to re-organise the items in the trolley as and when heavy stuff gets added late. I try to get the heavy stuff first then all the smaller and fragile stuff affer. Easier when I am not trying to keep up with the missus loading the trolley. I really think two trolleys has an advantage as more room for juggling. I suppose it would be the same whether I am scanning on the go or using self scan. Challenge is stuff comes onto the belt in the reverse order to how I want to receive it after the staff have scanned it !. So I tend to leave a gap on the belt at the front of our shop for the heavy stuff last out of the bottom of the trolley.

In a way these are first world problems as the shop is easier and more manageable if you are limited by what you can carry !.
(as in not using a car).
 

SuspectUsual

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Not always but then it wouldn't be available in-store either !

Indeed.

But:

- in store when I realise something is unavailable I can see the alternatives as I’m stood at the fixture and choose accordingly, and if necessary adjust the rest of my shopping list

- stood in a car park I’m trusting the judgement of whoever has picked my order and if I don’t like it I’m going to have to go into the store

If availability was perfect and shelf life was guaranteed (my experience is that despite what the websites say, pickers generally choose the shortest life stock) I’d possibly use click and collect. But it isn’t so I dont
 

Acey

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Indeed.

But:

- in store when I realise something is unavailable I can see the alternatives as I’m stood at the fixture and choose accordingly, and if necessary adjust the rest of my shopping list

- stood in a car park I’m trusting the judgement of whoever has picked my order and if I don’t like it I’m going to have to go into the store

If availability was perfect and shelf life was guaranteed (my experience is that despite what the websites say, pickers generally choose the shortest life stock) I’d possibly use click and collect. But it isn’t so I dont
Each to his own,generally I find that essential items are usually not a problem and if an item is not available and there is no suitable substitute I simply go without ! like I said it suits me,I have better things to do than wander around supermarket aisles ,I done that for the best part of 50 years !
 

Belperpete

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With grocery shopping in particular, I like to see what I am getting, particularly with fruit and veg, meat, etc. I will sort through the packs of ham on the shelf to find that with no gristle, for example. No way am I going to accept the first pack that some random packer grabs for me off the shelf. If say the bananas in one shop don't look on top form, I get them elsewhere. I do despair at how little we in the UK seem to care about the quality of our food, compared to say in Europe. A walk around a European supermarket is a very different experience.

I also like to see what new lines each supermarket have introduced, and what special offers they have on. Particularly as a lot of new stuff and temporary lines often doesn't get well promoted online. Very little of Aldi and Lidl middle isle stuff appears on their websites, for example. If you don't go in, you don't know it's there.

I would hate to have a set shopping list every week, that I purchased on line. Particularly if the list got progressively shorter and shorter as items ceased to be available.
 

yorkie

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... I do despair at how little we in the UK seem to care about the quality of our food, compared to say in Europe. A walk around a European supermarket is a very different experience...
This isn't accurate in my experience; it's far more nuanced than that. If you are looking at food in M&S or Waitrose etc, the quality will be vastly better than many European countries I can think of which I've visted! If you are, instead, comparing Morrisons and Asda with the supermarkets in countries such as Switzerland, then obviously that's a very different comparison.
 

81A

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A walk around a European supermarket is a very different experience.
Really?! At least the French supermarkets I have been in have been different in a most depressing way compared to, say, Tesco (veg past their prime, poorly maintained, etc.)…
 

Uncle Buck

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Whereas I shop in Aldi; no fancy tech, no silly offers in an app, but about 30% cheaper with IMO equivalent or superior quality to the Big Four. Can’t understand why anyone would willingly pay more for what is usually their third-largest expense after house and (usually) car. If I ever have to use a Tesco or Morrison’s I just about faint at the price. This saving, among other things, allows me to go the Marks and Spencer’s next door to Aldi and buy a few posh treats (am I right in thinking that they also don’t have a scan-as-you-go option?). I could write poems about Aldi, it must have paid for multiple holidays in the last decade, and I enjoy their products.
 

172007

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European fresh fruit and Veg often looks inferior to our UK supermarket offering but scratch the surface and you realise it's fresher, often local and they don't throw a quarter of the crop awat because of inperfections, odd shapes etc that we do.
 

JamesT

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Whereas I shop in Aldi; no fancy tech, no silly offers in an app, but about 30% cheaper with IMO equivalent or superior quality to the Big Four. Can’t understand why anyone would willingly pay more for what is usually their third-largest expense after house and (usually) car. If I ever have to use a Tesco or Morrison’s I just about faint at the price. This saving, among other things, allows me to go the Marks and Spencer’s next door to Aldi and buy a few posh treats (am I right in thinking that they also don’t have a scan-as-you-go option?). I could write poems about Aldi, it must have paid for multiple holidays in the last decade, and I enjoy their products.
I tend to be more Lidl than Aldi, but on the basis that they're fairly similar; the downside tends to be a smaller range and that you can't rely on items being there week to week.
 

Tetchytyke

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This saving, among other things, allows me to go the Marks and Spencer’s next door to Aldi and buy a few posh treats (am I right in thinking that they also don’t have a scan-as-you-go option?)
M&S do scan-and-go in my local store, it’s tied to the Sparks card.

M&S ready meals are, IME, not much more expensive than Tesco or Aldi but they’re definitely nicer.

I wish we had an Aldi here.
 

Harpo

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I do despair at how little we in the UK seem to care about the quality of our food, compared to say in Europe. A walk around a European supermarket is a very different experience.
Agree 100%. There will often be fish & seafood counters, butchers, and a huge variety of salad for example. The bigger evidence of how Europeans engage with food though is their fabulous fixed and street stall food markets.

Compared to our supermarket shelves filled with bits of fish and meat cling-filmed to plastic trays, bagged salad etc, food shopping in Europe is an absolute joy.
 

172007

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Agree 100%. There will often be fish & seafood counters, butchers, and a huge variety of salad for example. The bigger evidence of how Europeans engage with food though is their fabulous fixed and street stall food markets.

Compared to our supermarket shelves filled with bits of fish and meat cling-filmed to plastic trays, bagged salad etc, food shopping in Europe is an absolute joy.
You either compete on price, the elusion of price or quality. UK supermarkets compete on price as the average brit appears to pit price before quality.
 

route101

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Always impressed by the big Carrefour supermarkets in Europe. Aisles of dairy and yoghurts have much more selection. I find you can mix and match single items to get a selection of flavours, rather than one flavour multipacks.

Lidl is similar with more single items for sale and cans of juice in the fridge which is god send when travelling. Much better meat and dairy selection than UK Lidls.
 

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