Still awaiting TfL verification letter - Bus penalty fare

[Industr]

Hello,

Almost exactly 1 month ago I was fare inspected on a TfL bus and unfortunately my Oyster had not properly registered on the buses' card reader and no fare was found. It was 7am with bright morning sun and I had earphones in, and I missed the lack of register on the reader... Anyhow the inspector took down my details via my ID with up-to-date address which he asked me to verbally confirm. I've been waiting for a TfL verification letter since then, and am certain that no letter has been received to my address. I rang TfL Oyster support last week who said there has been no such charge applied.

What are the approx. time periods between being caught and receiving a letter? I plan to ring TfL back to get better confirmation and this information would be helpful.

Thank you

 

[Hadders]

TfL normally send out verification letters within a couple of weeks.

I doubt Oyster support will be able to helo with this sort of thing. You really need to contact the Investigations and Appeals team. They won't speak to anyone on the phone so you'd have to email them.

TfL's Revenue Enforcement and Prosecutions Policy will have some contact details:

https://content.tfl.gov.uk/revenue-enforcement-and-prosecutions-policy.pdf

To be honest, if you're confident you gave them your correct contact details then it really isn't your job to chase them up...

 

[Industr]

Thank you for the insight. That is very helpful. I will phone them tomorrow to ascertain why I have not received a letter.

 

[swrfanatic]

Don't incriminate yourself , let the process take its course and pray they don't get back to you as that it is in your best interest.

Thank you for the insight. That is very helpful. I will phone them tomorrow to ascertain why I have not received a letter.

 

[Hadders]

Thank you for the insight. That is very helpful. I will phone them tomorrow to ascertain why I have not received a letter.

They won't speak to you on the phone about it.

 

[AlterEgo]

Thank you for the insight. That is very helpful. I will phone them tomorrow to ascertain why I have not received a letter.

They won’t speak to you on the phone. This is a criminal matter.

I’d leave this well alone if I were you, don’t go reminding them of your offence! Wait for them to get in touch, it’s not your job to chase them.