CliveJones
Member
- Joined
- 17 Feb 2011
- Messages
- 104
I see this a lot on TRUST in the incident text for larger incidents affecting multiple TOCs. I assume its some sort of grace period for "service recovery" (which takes care of the first two letters)
Can anyone tell me what it stands for, and what it means etc?
Thanks!
Can anyone tell me what it stands for, and what it means etc?
Thanks!
