Southern DaySave problem

[heart-of-wessex]

Hello all,

No I didn't try it on the Gatwick Express!!

I cannot seem to buy one though! Last time I did this I went on the DaySave page, clicked on 'purchase a DaySave' button at the bottom and it comes up with the search engine. I couldn't quite work it out until I figured you had to search for a single journey to somewhere random on the SN network, click on the DaySave tab at the top and a £17.90 DaySave ticket would then be available.

Problem is I can't actually get a journey to show. I'll be starting at Southampton on the 7th December, so I selected that date, 10AM start time, Journey Southampton to Victoria, 1 adult, no fares exist for this route....really!?

Ok Southampton to Brighton....nope, Brighton to Southampton? Nope....Hell Brighton to Victoria....nope! No fares exist anywhere, is it free travel season then? !!
Until I get a journey I can't select the DaySave tab, so what am I doing wrong? Must be something I'm not doing!

I also tried the 8th incase it didn't like the 7th, and tried later times, but still didn't work.


Any help would be most appreciated!


Cheers,

James.

 

[kareeosman]

Looks like you need to choose 2 stations that are managed by Southern.

Choose Brighton and East Croydon and it will work.

http://prntscr.com/94v12u

 

[James Wake]

When I last did it you had to press the DaySave button first then put in a journey, so that must have changed recently.

 

[heart-of-wessex]

Ah ha that seems to have worked, thank you very much

 

[crehld]

Note that the tickets can also only be collected from a Southern TVMs or posted out to you - they print out funny when collected from a non-Southern TVM!

 

[heart-of-wessex]

Oh really? Just as well I selected Southampton instead of Westbury!! I nearly did but I've done it from Southampton before, and I arrive at 0904, so have an hour to kill before I can use it so thought I'd pick up from there

 

[crehld]

I would advise picking it up from a Southern TVM as I don't think other TVMs have been set up to print it correctly.

The last time I picked up a Daysave from an SWT TVM at Portsmouth and Southsea it printed it as an outward and return return ticket, rather than in the rover format. It caused a bit of confusion among the guards who checked it, although it was universally accepted.

 

[Kite159]

Note that the tickets can also only be collected from a Southern TVMs or posted out to you - they print out funny when collected from a non-Southern TVM!

Not true, as I've picked up Southern Daysaves from Andover TVM in the past, and come out the same as they do when they are posted out

 

[Starmill]

If the TVM prints +Bus correctly, rather than as a single, then the chances are it will print a DaySave correctly. Obviously, this is most machines, but not a Northern one!

I have successfully collected both from West Coast TVMs successfully.

 

[ainsworth74]

Yes I've collected DaySave's from Darlington before now and it's always printed perfectly.