• Our new ticketing site is now live! Using either this or the original site (both powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!

Southeastern HS1 Advance paper tickets missing train details

Status
Not open for further replies.

Mikey C

Established Member
Joined
11 Feb 2013
Messages
8,262
Back in the Rail Sale in January I bought various tickets, including advance tickets from STP to Dover via Southeastern HS1. I then collected these at the same time a while ago (traditional card tickets), and have been using them.

The Dover tickets are the final ones of this batch, for some reason though they don't have the booked train printed on them. I know which services I booked, but the tickets don't confirm this.

Does this mean I can use any train, or am I still restricted to the ones I originally booked. Should I print a copy of the train services I booked to show at the gate or an inspector?
 
Sponsor Post - registered members do not see these adverts; click here to register, or click here to log in
R

RailUK Forums

JonathanH

Veteran Member
Joined
29 May 2011
Messages
23,334
The Dover tickets are the final ones of this batch, for some reason though they don't have the booked train printed on them. I know which services I booked, but the tickets don't confirm this.
Do the tickets say 'valid only with mandatory reservation' and numbers or something similar, even if you don't have the reservation coupons?
 

Mikey C

Established Member
Joined
11 Feb 2013
Messages
8,262
No, there's nothing to say they are train specific
PXL_20250324_153342957.MP.jpg
 

duncombec

Member
Joined
3 Sep 2014
Messages
1,158
I don't think SouthEastern do booked trains, even on advance tickets. Certainly when travelling on "through London" advances, there isn't usually a train-specific restriction on the Kent > STP section.
 

Edvid

Established Member
Joined
7 Feb 2008
Messages
2,503
Can't speak for cross-London variations but the HS1 Advance tickets I bought last weekend (StP - Ashford/Canterbury) definitely have counted place mandatory reservations.

I've never seen an Advance ticket without a mandatory reservation before.
 

paul1609

Established Member
Joined
28 Jan 2006
Messages
7,992
Location
K
I don't think SouthEastern do booked trains, even on advance tickets. Certainly when travelling on "through London" advances, there isn't usually a train-specific restriction on the Kent > STP section.
I dont think this is correct I travel on cross london advances via HS1 and on SE Mainline services and they always have a counted place, specific train reservation. Maybe not on metro/Thameslink services?
 

Mikey C

Established Member
Joined
11 Feb 2013
Messages
8,262
I've previously bought advance tickets on Southeastern on HS1, and am pretty sure that they were train specific. No seat reservation of course.
 

paul1609

Established Member
Joined
28 Jan 2006
Messages
7,992
Location
K
My next trip booked to Norwich from Appledore has counted place reservations for Ashford Int to London Bridge, Liverpool St to Norwich and Norwich to Stratford and Stratford Int to Ashford.
 

Joe Paxton

Established Member
Joined
12 Jan 2017
Messages
2,959
I don't think SouthEastern do booked trains, even on advance tickets. Certainly when travelling on "through London" advances, there isn't usually a train-specific restriction on the Kent > STP section.

That's incorrect - Southeastern very much do offer Advance tickets for travel entirely on their own routes. They were introduced nearly 10 years ago (see this contemporary RUKF thread for confirmation).


I dont think this is correct I travel on cross london advances via HS1 and on SE Mainline services and they always have a counted place, specific train reservation. Maybe not on metro/Thameslink services?

Agreed re 'through London' Advance tickets.


[...]
Does this mean I can use any train, or am I still restricted to the ones I originally booked. Should I print a copy of the train services I booked to show at the gate or an inspector?

The tickets being printed this way - with the booked train info being absent - appears to be an error. For an easy life, I'd say travel on the originally booked train and have the email booking confirmation (either as a print out or on a screen) ready to hand.
 

DelW

Established Member
Joined
15 Jan 2015
Messages
5,983
How would anyone checking tickets (RPI or guard) be able to tell what the original itinerary was from looking at those tickets?

I can't see any way that they could accuse you of being on the wrong train, when there's no indication of what the "correct" train is.
 

Mikey C

Established Member
Joined
11 Feb 2013
Messages
8,262
The tickets being printed this way - with the booked train info being absent - appears to be an error. For an easy life, I'd say travel on the originally booked train and have the email booking confirmation (either as a print out or on a screen) ready to hand.
I will do that just in case.

I'm finding more and more that advance tickets aren't accepted in ticket gates now, and that you have to show someone your ticket to be let through.
 

Haywain

Veteran Member
Joined
3 Feb 2013
Messages
24,677
How would anyone checking tickets (RPI or guard) be able to tell what the original itinerary was from looking at those tickets?
They could easily call a someone to check the CTR and see the train details.
 

Mikey C

Established Member
Joined
11 Feb 2013
Messages
8,262
As I was passing, I popped into STP yesterday and asked the SE helpdesk whether my advance ticket was tied to a booked train, and he said no, as there was nothing on the ticket.

Which was just as well, as due to the fatality on the Northern Line this morning, I missed the 10:07 I should have been on... I ended up taking the next (changing at Ashford) service out of STP, and had no problem with ticket barriers or inspectors.
 

duncombec

Member
Joined
3 Sep 2014
Messages
1,158
That's incorrect - Southeastern very much do offer Advance tickets for travel entirely on their own routes. They were introduced nearly 10 years ago (see this contemporary RUKF thread for confirmation).
Apologies! You learn something new every day... and certainly not intending to give bad advice! (Although it seems the OP was indeed not tied).

I had honestly never seen those, and on my own cross-London Advance journeys, I've always been advised that I can take any train on the section into London, with train specific parts only being where there is a stated reservation.
 
Status
Not open for further replies.

Top