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Southeastern guard despatch methods.

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stadler

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Just out of curiosity why do Southeastern not allow ten bell despatch to be used? Is anyone aware of why exactly they are against this method being used on their 377s when so many other TOCs use it?

On the 375s the guard can close the doors from the rear cab or a middle cab. They simply press the door close button on the guards panel in the cab just like they would when using a saloon panel.

But on the 377s the guards door close buttons in the cabs do not work (only the drivers controls work) and they are basically dummy buttons that do nothing. The policy on Southern has always been that guards can simply use ten bell despatch from the cab as the bell button still works. The guards on Southern still use ten bell despatch today on the Clapham Junction to Watford Junction route when working from the cab and up until 2017 (when Southern introduced DOO on most routes) the ten bell despatch was used on 377s all over their network. So it has never been an issue on Southern as their guards simply use ten bell despatch when they work from the cab.

But yet for some reason Southeastern ban their guards from using ten bell despatch on their 377s units. This is an issue because it means on crowded trains the guard has to squeeze in to the saloon to operate the doors. Also i remember during covid the guards were operating from the cab on 375s but yet on 377s some of them blocked off a massive area of the carriage. I was on a 377 on Southeastern last week which was full and standing and the guard was having to squeeze in with all the passengers. But if that was a 375 he would have just used the cab. It is ridiculous that they have to squeeze in to the saloon on full and standing trains.

Just curious if there is a particular reason why they do not want ten bell despatch used? Is it likely to change especially now that Southeastern have so many 377s in use all over their mainline network?
 
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Mastermind88

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This could help...

• Are the Southeastern Guards trained in using ten bell dispatch (like
Guards on Southern are) and permitted to work from the rear cab and use
ten bell dispatch when on 377s (for example Redhill to Tonbridge line
Southern trains that they work or the other 377s on Southeastern services)
or do they have to use the saloon panels only? -


Se Conductors are all trained and assessed on Bell/buzzer codes. ‘Ten
Bells’ is a slang term for this process, but is a series of
bell/buzzer codes. 1-2 to close doors and 2-2 for right away. These
are repeated by the driver, hence the 10-bells term. We do not use
this system as Drivers Company Council does not support its use with
their members. Door close / interlock is not functional on 377s, only
the signal bell. So, in the event of the failure of the saloon door
control panels, the only alternative would be to use bell buzzer
codes.




• If the answer is yes, then has this always been the case over the years
or is this only a new thing that they are permitted to do this?

This has always been the case.





• If the answer is no, then why exactly are they not allowed to and do you
plans on allowing this method to be used in the future?


Drivers Company Council do not support the method and we have no plans
to introduce it.




During the covid can you confirm whether or not your Southeastern Guards
were permitted to block off the entire rear carriage of a 377 if they
choose to do so (i ask as this one Guard was the only one who i saw do it
so i have doubts as to whether this was permitted and an official policy)
and also if it was permitted did you instruct your Guards to do this or
was it optional?


We did allow our onboard staff to section off an area of the train,
although it was rare for a whole coach to be sectioned off. This was
to help keep our people safe.







• Lastly this is slightly unrelated to the above four questions but i have
been unable to get an answer from Teleperformance so i am asking this too?
Are your Southeastern Drivers and Southeastern Guards trained and
permitted to work the 377/6 and 377/7 subclasses? I ask as over the years
i have seen all the subclasses being worked by your Drivers and Guards on
the Redhill to Tonbridge line except for these too? So, i wish to know
whether these two subclasses can be worked by your Drivers and Guards
please? -



The 377/6 and 377/7, operated by Southern, are essentially the same
from a Driver and Guard working perspective. The 377/6 are DC only
whilst the 377/7 are dual voltage and fixed 5-car formations. SE has
25 x class 377s cascaded from GTR. These are made up from: 23 x 377/5,
which is the all the units in the fleet (377 501 to 377 523) and 2 x
377/1 units, which are 377 163 and 377 164. The 377/6 and 377/7
subclasses can be worked by our drivers and conductors.
 
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stadler

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This could help...

Thank you for the link. That is an interesting find. I note that they say that the "Drivers Company Council do not support the method and we have no plans to introduce it." so it seems like it is the Drivers Company Council that is against it being used. But the question is why. This method has worked fine on many other operators like Southern (377) and Chiltern (165/168/172) and Cross Country (220/221) and Great Western Railway (165/166) for over two decades and they have had no issues.
 
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