Southeastern was one of the last TOCs to the e-ticket party but has finally started to issue them and enable them on their flows.
Unfortunately it’s been done in a pretty half-arsed way and currently they will not offer them on most journeys that are to or from a gated station.
On one level this is understandable (not acceptable, but understandable) – perhaps they think the level of usage would result in the gate attendant being overwhelmed – but they have failed to recognise intermediate validity. A ticket from, say, Stone Crossing to Kidbrooke, which they will happily issue as an e-ticket, is perfectly good to travel from Dartford to Eltham, which are both gated. I strongly suspect one or both gatelines would refuse it.
Unfortunately it’s been done in a pretty half-arsed way and currently they will not offer them on most journeys that are to or from a gated station.
On one level this is understandable (not acceptable, but understandable) – perhaps they think the level of usage would result in the gate attendant being overwhelmed – but they have failed to recognise intermediate validity. A ticket from, say, Stone Crossing to Kidbrooke, which they will happily issue as an e-ticket, is perfectly good to travel from Dartford to Eltham, which are both gated. I strongly suspect one or both gatelines would refuse it.
