Southampton Airport Parkway>Waterloo>Fratton

[janecr]

Hello,

I bought an off peak return from Southampton Airport to London Waterloo but change of plans mean that I now need to get from London to Fratton. The person on the SWT helpline said I had to buy a single from Waterloo to Fratton but can that be right? Can't I travel at least some of the way as an any permitted route and then just buy a single for the rest of the way? Both routes go through Woking but can I get any further on this ticket? Advice appreciated - thanks.

 

[higthomas]

As far as I can tell national rail seems to say its valid via Havant. So you should be able to get to there at least. But, I am on my phone, so can't make sure this is correct.

 

[janecr]

I've just searched for Southampton Airport Parkway to London Waterloo via Fratton and it is coming up with the same ticket price so am I right in thinking this is a permitted route and no additional ticket is needed at all?

 

[Paul Kelly]

That seems totally fine to me. London to Southampton is valid via Portsmouth Group (changing at Fratton) on maps PD+CW. Seems like a perfectly reasonable route too. Is the SWT helpline run by National Rail Enquiries by any chance? They are very bad with geography and routes.

 

[bb21]

You would be better off asking routeing questions on here.

Most of helpline staff appear to be poorly trained (or not trained at all) on fares and routeing matters in my experience.

 

[Lrd]

Is the SWT helpline run by National Rail Enquiries by any chance? They are very bad with geography and routes.

Not sure about the phone line but I remember seeing on SWT's twitter that the evening/night service is done by NRE when it went 24hrs a while ago, so perhaps the same for the phones.

 

[Pumbaa]

Used to be the case, but it's not 24hrs anymore.