South Western Railway nationalisation time.

[sabanda]

I've seen them at all stations through which I regularly travel - though admittedly they are all part of the SWR network!

 

[fandroid]

There's been a blitz of blue and yellow signage (including painted footprints) on the SWR stations I frequent. I think they predate (just) the nationalisation.

The graphics consultant has been extremely busy in the last year, including a fantastic wall-sized aerial photo of the far western Isle of Wight, labelled "Ryde".

Methinks that Lymington Pier station is actually closer to the location shown!

 

[Recessio]

I was on a train today and noticed the PIS still says that if I'm interested in a career at SWR that I should visit careers.firstgroup.co.uk .

 

[Vexed]

My delay repay claim I put in yesterday had a confirmation email from No-replySWRDR@firstcustomercontact.com

I think we'll have remnants of First for a while, after all SWT Stagecoach livery trains are still running around.

 

[swt_passenger]

I was on a train today and noticed the PIS still says that if I'm interested in a career at SWR that I should visit careers.firstgroup.co.uk .

But as was already mentioned, #237/#238, if you follow the link there are no SWR jobs there anymore, just a link to another SWR site. Altering the PIS takes time apparently as it’s a depot thing.

 

[I_am_Nobody]

It does. These are old units that don’t have remote access to the systems. They have to be manually updated with the new PIS update package when at depot. And the package has to be created by whomever manages the system. It’ll be a while before it’s changed!

But also… there are still SWR jobs on the old system at this time. I just found one.

 

[Big Jumby 74]

Altering the PIS takes time apparently as it’s a depot thing.

They have to be manually updated with the new PIS update package when at depot. And the package has to be created by whomever manages the system. It’ll be a while before it’s changed!

That was the case in SWT days, but wasn't sure if anything had changed since? 458's had a bespoke PIS system, which only Wimbledon depot could manage.

 

[I_am_Nobody]

That was the case in SWT days, but wasn't sure if anything had changed since?

Not to my knowledge and from what I understand. Desiros and 455s require manual maintenance when they go to depot, and the 458s and 701s are so far behind they're still using the old voice files.

 

[Sonic1234]

My delay repay claim I put in yesterday had a confirmation email from No-replySWRDR@firstcustomercontact.com

Have any of the nationalised TOCs changed their customer service address? SE haven't changed theirs. Do they contract the call centre/customer relations back to the previous franchise holder (or who they outsourced it to)?

The registered office address has been updated.

 

[Russel]

Noticed at Waterloo today that announcements no longer state an operator, simply "Platform 1 for the service to", odd to hear after 30 years of privatisation.

 

[Transilien]

Noticed at Waterloo today that announcements no longer state an operator, simply "Platform 1 for the service to", odd to hear after 30 years of privatisation.

Is this true in any other station?

 

[Recessio]

Noticed at Waterloo today that announcements no longer state an operator, simply "Platform 1 for the service to", odd to hear after 30 years of privatisation.

I noticed this a while back (pre nationalisation I think). I think this is because Waterloo services are only operated by SWR and no other TOCs. Interestingly on manual announcements e.g. Delays or Alterations, the announcer still tends to say "Southwestern Railway Service to"

 

[Russel]

Is this true in any other station?

No idea, I was only at Waterloo to use the water refill point and the toilet, that said, I was in Southampton on the 4th June and the SWR name was still being used then.

I noticed this a while back (pre nationalisation I think). I think this is because Waterloo services are only operated by SWR and no other TOCs. Interestingly on manual announcements e.g. Delays or Alterations, the announcer still tends to say "Southwestern Railway Service to"

How long has this been the case? I'm sure I recall hearing SWR mentioned in announcements last year?

 

[DelW]

Noticed at Waterloo today that announcements no longer state an operator, simply "Platform 1 for the service to", odd to hear after 30 years of privatisation.

I noticed this a while back (pre nationalisation I think). I think this is because Waterloo services are only operated by SWR and no other TOCs.

Good, it gets rid of another bit of entirely superfluous aural clutter. At stations with multiple operators, it might be beneficial to include the service operator's name, but since Eurostar left, there have only been very occasional examples of anyone other than SWT/SWR running trains from Waterloo.

 

[lewisf]

701 services are still announced as “South Western Railway Arterio service” though

 

[dorsetdesiro]

Does Woking have "generic TOC-free" announcements, as it is only served by SWR like Waterloo?

I'm wondering if other single TOC served stations like Paddington, Marylebone & Fenchurch St etc don't refer to the TOC in announcements?

 

[greaterwest]

Does Woking have "generic TOC-free" announcements, as it is only served by SWR like Waterloo?

I'm wondering if other single TOC served stations like Paddington, Marylebone & Fenchurch St etc don't refer to the TOC in announcements?

No, Waterloo is the only station this happens at on SWR.

 

[Recessio]

Worth noting Waterloo is also managed by Network Rail, not SWR.

 

[greaterwest]

Worth noting Waterloo is also managed by Network Rail, not SWR.

But unlike some other NR-managed London Termini, the CIS at Waterloo is part of SWR's Worldline installation and is controlled by SWR staff.

 

[vuzzeho]

So, C2C next:

Great British Railways takeover updates

So, with SWR done, I think it's time for a more general thread to cover the renationalisations of TOCs, since this is something that'll be happening pretty often. Next up (at time of writing) is C2C, 20th July, then Greater Anglia, 12th October. Previous SWR thread here...

www.railforums.co.uk