• Our new ticketing site is now live! Using either this or the original site (both powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!

South Wales 'Metro' updates

Envoy

Established Member
Joined
29 Aug 2014
Messages
3,127
The situation at Aberdare is most odd. The first stop - by the community college has no contactless scanner - so, presumably anyone who alights or boards at that stop can’t tap in/out. The scanner only exists at the original Aberdare station - where the train terminates. Then, on the southward run, the train does not stop at the station by the college. Guards should really make an announcement while this odd situation persists.
 
Sponsor Post - registered members do not see these adverts; click here to register, or click here to log in
R

RailUK Forums

J663738

Member
Joined
20 May 2025
Messages
339
Yesterday on the £1 PAYG I went from Treorchy to Aberdare via Pontypridd. At Pontypridd you need to exit the barriers cross the platform and re-enter on other set of barriers. I ask the chap on the exit barrier what do I do? He told me no problem, you just go out and go back in again and the system will know and won't charge you, that what we have been telling everyone to do.
Like a fool I believed him, checked my bill this morning and yes charged for two separate journeys. As it's only a pound I can't be bothered to chase it up, but not a very good system if it doesn't recognise a tap out and an immediate tap in.
This needs to be addressed, same at CDF if you need to get to platform 0.

Why are the barriers at Pontypridd like this? A few months ago, there was someone trying to get in on platform 3 and the barrier (making internal clunking sounds) had failed and not returned her ticket and there was no one around to help, the passenger pressed the call but no one turned up even after 5 minutes. I used my rover ticket to open the other barrier for her, so she didn't miss her train, now arriving.
 

John R

Established Member
Joined
1 Jul 2013
Messages
6,098
The situation at Aberdare is most odd. The first stop - by the community college has no contactless scanner - so, presumably anyone who alights or boards at that stop can’t tap in/out. The scanner only exists at the original Aberdare station - where the train terminates. Then, on the southward run, the train does not stop at the station by the college. Guards should really make an announcement while this odd situation persists.
it's not meant to stop at the station by the college, as that is an arrivals only platform, though signage ought to make that very clear.
 

J663738

Member
Joined
20 May 2025
Messages
339
The situation at Aberdare is most odd. The first stop - by the community college has no contactless scanner - so, presumably anyone who alights or boards at that stop can’t tap in/out. The scanner only exists at the original Aberdare station - where the train terminates. Then, on the southward run, the train does not stop at the station by the college. Guards should really make an announcement while this odd situation persists.
The guard on my train did make an announcement for people to stay on the train. Maybe because, she asked me where I was going when she was checking my tap on card and I said 'is it because Fernhill is still broken?', oh yes it is, but you can't use Aberdare arrivals platform either. Interesting, she also said if you really MUST use Fernhill (as if you are going to walk from an adjacent station?) I will let you get off at Mountain Ash to tap off, and then wait until you re-board.
 

chargesmith

Member
Joined
14 Nov 2023
Messages
262
Location
South Wales
Yesterday on the £1 PAYG I went from Treorchy to Aberdare via Pontypridd. At Pontypridd you need to exit the barriers cross the platform and re-enter on other set of barriers. I ask the chap on the exit barrier what do I do? He told me no problem, you just go out and go back in again and the system will know and won't charge you, that what we have been telling everyone to do.
Like a fool I believed him, checked my bill this morning and yes charged for two separate journeys. As it's only a pound I can't be bothered to chase it up, but not a very good system if it doesn't recognise a tap out and an immediate tap in.
This needs to be addressed, same at CDF if you need to get to platform 0.

Why are the barriers at Pontypridd like this? A few months ago, there was someone trying to get in on platform 3 and the barrier (making internal clunking sounds) had failed and not returned her ticket and there was no one around to help, the passenger pressed the call but no one turned up even after 5 minutes. I used my rover ticket to open the other barrier for her, so she didn't miss her train, now arriving.
The tap out should indicate that the journey has finished and can be charged accordingly. Generally it works fine but the two examples you give show there is some work to be done.

The gateline staff should in theory just have to validate that you have tapped in and let you through, there's no benefit to you doing this because you'll be charged significantly more if you then end your journey without continuing or tapping out.

The same issue also exists if you, for example, travel to Cardiff Central and then board another non PAYG service e.g. to Swansea, you need to physically leave the station via a gateline to tap out and then come back in.
 

Snow1964

Established Member
Joined
7 Oct 2019
Messages
11,088
Location
West Wiltshire
The situation at Aberdare is most odd. The first stop - by the community college has no contactless scanner - so, presumably anyone who alights or boards at that stop can’t tap in/out. The scanner only exists at the original Aberdare station - where the train terminates. Then, on the southward run, the train does not stop at the station by the college. Guards should really make an announcement while this odd situation persists.
Nearly got caught by that too, but luckily a couple of other passengers told us to stay onto second stop as there isn't a touch out machine. The machine was at a U turn on the ramp not on platform. Another oddity is the footbridges to town centre don't link, go to go down to road level and back up. All rather disjointed.

Another quirk is platform destination boards were showing destination as Aberdare P2 which confused us, as no map or station list named it this way.
 

chargesmith

Member
Joined
14 Nov 2023
Messages
262
Location
South Wales
Another quirk is platform destination boards were showing destination as Aberdare P2 which confused us, as no map or station list named it this way.
Yeah I don't understand this either. It's likely important for operational reasons but it means little to nothing to the passenger.
 

Envoy

Established Member
Joined
29 Aug 2014
Messages
3,127
Yeah I don't understand this either. It's likely important for operational reasons but it means little to nothing to the passenger.
Aberdare P2 showing on screens at Cardiff Central would suggest to those not familiar with the ‘system’ that they should go to platform 2 (mainline) for trains to Aberdare.

I keep noticing confused looking people in the main subway at Cardiff Central. I think the screens showing destinations in bold Welsh first and faint English second could be the problem? I note that Amsterdam Airport puts signs in bold English first and Dutch underneath. Oh well, I guess we must cater for those Welsh people who don't know English.
 

D.L.P.R.

Member
Joined
3 Feb 2023
Messages
7
Location
Llynfi Valley
I tried to tap in there yesterday but it was out of order.
There are two terminals on the platform, one near the shelter and another at the end of the platform on the path to the supermarket, but it’s hidden from view by the railings if you are on the platform. Signposts with a logo would help.
 

John R

Established Member
Joined
1 Jul 2013
Messages
6,098
There are two terminals on the platform, one near the shelter and another at the end of the platform on the path to the supermarket, but it’s hidden from view by the railings if you are on the platform. Signposts with a logo would help.
That’s interesting. I was discussing what to do with the TM at the terminal near the shelter and she didn’t tell me about the other one (presumably because she didn’t know!)
 

MikePJ

Member
Joined
10 Dec 2015
Messages
1,008
A couple of new consultations have appeared (I've been away for three weeks so haven't been looking):

  • A contract for the operation of the rail connection between Taff's Well Depot and the Core Valley Lines
  • A "Form P" requesting a change to passenger access rights
  • A Supplementary Agreement to TFW Rail Ltd's access rights agreement

The latter two relate to the introduction of new services in December 2025. These are described as the introduction of an hourly service on the Coryton Line (replacing existing rights that terminate at Queen St, suggesting that the Penarth trains will run Penarth-Coryton hourly on Sundays, rather than terminating at Queen St as they do at present) and also the introduction of three additional late trains on a Friday night, which are described as leaving Cardiff after midnight and running to each of Treherbert, Aberdare and Merthyr Tydfil. There's a pair of tables at the end of the Supplementary Agreement setting out the proposed train slots.
 

Attachments

  • Clean proposed Connection Agreement for Taff's Well Depot, between AIW and TFWRL.pdf
    536.6 KB · Views: 43
  • Form P TFWRL 16th SA December 2025 Access Rights.pdf
    358.2 KB · Views: 29
  • TFWRL 16th Supplemental Agreement to CVL Passenger TAC - Dec 25 rights.pdf
    306.3 KB · Views: 37

Sterre

Member
Joined
19 Dec 2023
Messages
18
Location
Cardiff
Received the following letter from TfW today with information about the Bay line, Butetown Station, and related road closures (a little late given much of it has already started).
The info might be of interest to some.
 

Attachments

  • IMG_20250901_165346639.jpg
    IMG_20250901_165346639.jpg
    1.7 MB · Views: 120
  • IMG_20250901_165404904.jpg
    IMG_20250901_165404904.jpg
    2.5 MB · Views: 117

Cardiff4

Member
Joined
10 Aug 2011
Messages
33
Location
Cardiff
Local councillors have been advised by TfW that work has started on the foot-crossing at Ty Glas and it is now due to reopen again at end of September. This follows complaints that it hadn't reopened at the beginning of the new school year. There are no Coryton services for the next two weekends which hopefully will give adequate time to complete this work.
 

AdamWW

Established Member
Joined
6 Nov 2012
Messages
5,924
Local councillors have been advised by TfW that work has started on the foot-crossing at Ty Glas and it is now due to reopen again at end of September.

I presume TfW explained what prevented them from starting work immediately for an opening before the school holidays began as originally suggested?

== Doublepost prevention - post automatically merged: ==

Another consequence of the closure at Ty Glas...now when a train to Coryton has to be turned short because it's 5 minutes late they are doing it at Heath instead of Ty Glas.

Anyone know what prevents a train from being turned round at Birchgrove? There would be plenty of time to get there and back.
 
Last edited:

J663738

Member
Joined
20 May 2025
Messages
339
I am sure I saw on the dot matrix indicator, that there will be timetable changes from 15th September. However I can't find anything online about it on the TfW website, is it just minor tweaks and what lines does it effect.?
There is some engineering works next week but they don't usually call that a timetable change.
 

Krokodil

Established Member
Joined
23 Jan 2023
Messages
6,538
Location
Wales
I am sure I saw on the dot matrix indicator, that there will be timetable changes from 15th September. However I can't find anything online about it on the TfW website, is it just minor tweaks and what lines does it effect.?
There is some engineering works next week but they don't usually call that a timetable change.
It's the usual change from Summer to Winter timetable.
 

Cardiff4

Member
Joined
10 Aug 2011
Messages
33
Location
Cardiff
I presume TfW explained what prevented them from starting work immediately for an opening before the school holidays began as originally suggested?

== Doublepost prevention - post automatically merged: ==

Another consequence of the closure at Ty Glas...now when a train to Coryton has to be turned short because it's 5 minutes late they are doing it at Heath instead of Ty Glas.

Anyone know what prevents a train from being turned round at Birchgrove? There would be plenty of time to get there and back.
A number of services have turned around at Birchgrove since Ty Glas closed. Yesterday, I was on a service that terminated at Heath Low Level and then sat there for around 7 minutes before setting off to Penarth. Just noticed that this morning a service has been turned at Rhiwbina!
 

AdamWW

Established Member
Joined
6 Nov 2012
Messages
5,924
A number of services have turned around at Birchgrove since Ty Glas closed. Yesterday, I was on a service that terminated at Heath Low Level and then sat there for around 7 minutes before setting off to Penarth. Just noticed that this morning a service has been turned at Rhiwbina!

True but when I wrote that, the policy seemed to have changed to Heath or nothing. Before Ty Glas closed reversals at Heath were very unusual.

Though they now seem to be getting more adventurous because as you say they've turned one round at Rhiwbeina today.

If a train is late enough that it only has 7 minutes at Heath then turning it there is maybe reasonable. Harder to understand when it's there for 20 minutes.
 
Joined
22 Jun 2013
Messages
597
True but when I wrote that, the policy seemed to have changed to Heath or nothing. Before Ty Glas closed reversals at Heath were very unusual.

Though they now seem to be getting more adventurous because as you say they've turned one round at Rhiwbeina today.

If a train is late enough that it only has 7 minutes at Heath then turning it there is maybe reasonable. Harder to understand when it's there for 20 minutes.
Essentialy TfW are just not providing a proper service on the Coryton line, they clearly see it as the lowest priority. This is not in any way encouraging people out of their cars, not to mention the 2 tph if you're lucky service.
 
Last edited:

J663738

Member
Joined
20 May 2025
Messages
339
Essentialy TfW are just not providing a proper service on the Coryton line, they clearly see it as the lowest priority. This is not in any way encouraging people out of their cars, not to mention the 2 tph if you're lucky service.
Birchrove, Whitchuch and Rwibina are in and out of the 10 ten worst stations in the UK for the past few months. Not a record TfW should be proud of. The biggest problem with the line between Penarth and Coryton is, its single track for 8 out of 11 of stations, so anything that goes wrong just gets multiplied. New trains won't rectify this.
The problems all started when the new route CRY-PEN started last year. 4 trains per hour in and out of Penarth is problematic. Very quick turn a rounds, hard to keep to the timetable.
As a commuter in Penarth I would be very happy with 3 TPH going down to 2 TPH in the evenings. As most of the issues seem to be during the current 4 TPH periods. 5 minute wait is not a problem, but a cancelled train is!
 

Caaardiff

Established Member
Joined
9 Jun 2019
Messages
1,377
Essentialy TfW are just not providing a proper service on the Coryton line, they clearly see it as the lowest priority. This is not in any way encouraging people out of their cars, not to mention the 2 tph if you're lucky service.
I wouldn't say it's lowest priority. Lowest priority would be cancelling service completely in favour of using trains or train crew on other routes. The issue here appears to be reliability, whether that's congestion at Cardiff Central, Cardiff Queen street, or somewhere else along the route between Coryton, Penarth and Caerphilly that's causing these delays, which ultimately results in trains turning around short somewhere.
 

tigermonstera

Member
Joined
11 Mar 2025
Messages
150
Location
UK
Not sure if this has been discussed here before, but I've come across this webpage from around 2023 which has early designs for the Merthyr Station upgrade project. There doesn't appear to be a great deal of information about the project online, so what's there may be useful for those interested. The project has the potential to provide a new platform and station building if/when it is delivered, but due to funding reasons it is being phased with the first phase being the demolition of buildings in front of the station to provide a new square/improved pedestrian links to the station. More information on the square is available here.
 

J663738

Member
Joined
20 May 2025
Messages
339
I have seen that all those buildings in front of the Station on the High Street have been demolished but to be honest I assumed it for well needed retail developments, not another windy square in Merthyr.
If a high street is dying then, its a strange regeneration project to knock part of it down. A smaller fully enclosed structure with a few retail outlets would be much cheaper and more logical, since it would bring in revenue.
 

WAB

Established Member
Joined
27 Jun 2015
Messages
1,295
Location
Anglia
I have seen that all those buildings in front of the Station on the High Street have been demolished but to be honest I assumed it for well needed retail developments, not another windy square in Merthyr.
If a high street is dying then, its a strange regeneration project to knock part of it down. A smaller fully enclosed structure with a few retail outlets would be much cheaper and more logical, since it would bring in revenue.
Is there a shortage of retail units in that area?
 

AdamWW

Established Member
Joined
6 Nov 2012
Messages
5,924
I wouldn't say it's lowest priority. Lowest priority would be cancelling service completely in favour of using trains or train crew on other routes.

They've done that too plenty of times.

The issue here appears to be reliability, whether that's congestion at Cardiff Central, Cardiff Queen street, or somewhere else along the route between Coryton, Penarth and Caerphilly that's causing these delays, which ultimately results in trains turning around short somewhere.

I think the issue is very much a choice of priority.

For one thing, it doesn't matter which train is late when there's a conflict at Heath Junction - it's almost invariably the train from Coryton that is held.
Often for 5 or 6 minutes because the junction has already been set for the main line.

Trains to Coryton are almost always turned short earlier than they needed to be.

Take today for example - a train arrived at Heath Low Level 9 minutes late and was turned around there, waiting 13 minutes.
Birchgrove is nominally 3 1/2 minutes away (in reality it will be less since Ty Glas is shut).

On Monday they did this for a train that was 5 minutes late meaning it sat at Heath for nearly 20 minutes.

I have seen them cancel two trains in a row completely and then turn the next one around short because it was 7 minutes late.

These do not look to me like the inevitable result of delays - they look like deliberate decisions to prioritise the rest of the network with little regard to the impact on services to Coryton.

If someone can explain why I'm wrong I would genuinely be very interested.
 

J663738

Member
Joined
20 May 2025
Messages
339
For one thing, it doesn't matter which train is late when there's a conflict at Heath Junction - it's almost invariably the train from Coryton that is held.
I suppose the rationale is to disrupt the least amount of people, delay repay now also gives them a financial incentive as well.

The exact same happens with Penarth, there was a point failure a couple of weeks ago near Cadoxton they used the Penarth "sidings?" to reverse the Barry Trains, which resulted in services being cancelled, including Coryton, for a points failure many miles away and not even on this line!
 

positron

Member
Joined
18 Oct 2022
Messages
672
Location
Cardiff
Not sure if this has been discussed here before, but I've come across this webpage from around 2023 which has early designs for the Merthyr Station upgrade project. There doesn't appear to be a great deal of information about the project online, so what's there may be useful for those interested. The project has the potential to provide a new platform and station building if/when it is delivered, but due to funding reasons it is being phased with the first phase being the demolition of buildings in front of the station to provide a new square/improved pedestrian links to the station. More information on the square is available here.
It's interesting that they look too be doing an in place improvement of the station that would preclude it from going further north in future.
 

zwk500

Veteran Member
Joined
20 Jan 2020
Messages
18,515
Location
Northampton
It's interesting that they look too be doing an in place improvement of the station that would preclude it from going further north in future.
North to where? (maps link)

The plan and the sketch aren't very clear but the sketch hints that the building will be alongside the track not across it's line.
 

John R

Established Member
Joined
1 Jul 2013
Messages
6,098
It's interesting that they look too be doing an in place improvement of the station that would preclude it from going further north in future.
I’m a bit puzzled, as the only way the railway ever went north from Merthyr was by heading back south for some distance (past what was then the A470) before turning off to the west and curving back north.
 

Top