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Share your stories avoiding Delay Relay liability by your own action

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miklcct

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For most of train journeys with connections, if there is a disruption happening early in the journey, I can find a way to minimise the delay experienced, to the extent that I can still arrive my destination roughly according to the schedule's expectation. For example, during a major disruption when train companies expect trains running about 15-20 minutes late, I can usually get to my destination less than 15 minutes late.

This evening, the Brighton main line had a severe disruption, combined with the closure of the fast lines through Gatwick Airport, a large number of trains are cancelled with the remainder running very late, with widespread ticket acceptance in place. However, I managed to arrive my destination 3 minutes earlier than if trains ran to the schedule.

I went to Brighton as there was good beach weather today. When I was ready to go home, I checked the train times in the app to see if I needed to chase for a train, and saw 12 minutes until a Cambridge train, and 20 minutes until a Victoria train. My destination was West Hampstead and I had a bike, so I couldn't use the deep level tube to get across London. It was unlikely for me to make the Cambridge train cycling from the beach, but it would be plenty of time for the Victoria train, so my plan was to take that train to the airport (it wasn't scheduled to stop at East Croydon) and change where necessary.

When I arrived the station, it was already past the departure time of the Cambridge train and it had been taken off the board, but surprisingly the train was still there, not yet ready for boarding, and the Victoria train was due in a few minutes yet there was no sign of it physically. The Cambridge train soon unlocked its doors so everyone on the platform, including me, boarded the train.

Under normal circumstances, the Cambridge train connects to the St Albans train in the core with 3 minutes in between, however, as the Cambridge train was delayed, the connection was missed. I watched my apps and looked at the departure board as the train pulled into Blackfriars, and the next train was a Kentish Town train (useless), 3 minutes away, than the next two trains were cancelled, and 23 minutes for the 3rd train (i.e. a 20-minute gap) in the core.

As my ticket had a Maltese Cross, I bailed out at Farringdon and switched to the Metropolitan line, and finally arrived West Hampstead (Jubilee line) at 20:26.

According to the official National Rail timetable, my next scheduled service at the time I arrived Brighton was the 18:58 train, arriving 20:29 at West Hampstead Thameslink. It turned out that the 18:58 train was cancelled, so if I travel according to the published timetable, I would be delayed by 15 minutes by taking the next Cambridge train and changing at Farringdon. In reality, I got there 3 minutes earlier than usual, hence avoided a Delay Repay liability for Thameslink.

I want to read more about the experiences of others avoiding Delay Repay liability, especially if you recovered more than 30 minutes during your delayed journey by taking the matter into your own hand, hence reduced the Delay Repay liability by two levels or more.
 
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This evening my lner service from London arrived into Edinburgh six minutes late, turning a valid 15 minute connection into an invalid 9 minute connection with the next service to the destination on my ticket not for another two hours thanks to Scotrail timetables. 100% refund of a 3 figure ticket price.

The question is:did I saunter or put a spring in my step?
 

30907

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This evening my lner service from London arrived into Edinburgh six minutes late, turning a valid 15 minute connection into an invalid 9 minute connection with the next service to the destination on my ticket not for another two hours thanks to Scotrail timetables. 100% refund of a 3 figure ticket price.

The question is:did I saunter or put a spring in my step?
Connection times surely allow a little leeway?

In this case you walk at your normal pace, as if you were heading for your hotel/home, so without cutting other people up or running but not dawdling.
 

Bletchleyite

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Pretty much every time I make a cross-London journey. You don't need anywhere near the official connection times in most cases. You can get between most station pairs in about 20-25 minutes assuming the Tube is running OK, and some much quicker than that.
 

lachlan

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Pretty much every time I make a cross-London journey. You don't need anywhere near the official connection times in most cases. You can get between most station pairs in about 20-25 minutes assuming the Tube is running OK, and some much quicker than that.
I travelled cross London earlier this week and it was frustrating having to get up earlier only to have to wait in Liverpool Street for 30mins as I was tied to a specific train. Have timings been tightened up at all since the Elizabeth line opened?
 
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Connection times surely allow a little leeway?

In this case you walk at your normal pace, as if you were heading for your hotel/home, so without cutting other people up or running but not dawdling.
This is exactly what I did. From platform 9 to platform 2, at my normal pace and not trying to get past anyone with luggage. I walked the full length of the 6 carriage (by necessity as it was a full service) and had two minutes to spare.

Someone less mobile or with luggage might have struggled though!
 

43066

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Being 20+ mins late for most of the journey, making some time up, and rolling into London 14 late so that nobody on the train can claim :).
 

Segedunum

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Being 20+ mins late for most of the journey, making some time up, and rolling into London 14 late so that nobody on the train can claim :).
"Hello drive, its the finance team. Wouldn't mind going 10 over the limit into London would you? The directors don't want any of that cheap prosecco stuff at the Christmas party..."
 
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"Hello drive, its the finance team. Wouldn't mind going 10 over the limit into London would you? The directors don't want any of that cheap prosecco stuff at the Christmas party..."
Meanwhile an entire train load of people groan when they check the time and see no money is payable...
 

43066

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"Hello drive, its the finance team. Wouldn't mind going 10 over the limit into London would you? The directors don't want any of that cheap prosecco stuff at the Christmas party..."

:lol::lol::lol:

Meanwhile an entire train load of people groan when they check the time and see no money is payable...

So they’ll groan when they’re late, then groan again when they’re not quite late enough. There’s just no pleasing some people! ;)
 
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:lol::lol::lol:



So they’ll groan when they’re late, then groan again when they’re not quite late enough. There’s just no pleasing some people! ;)
I'd be lying if I said I'd never been on a "bit late" LNER to Kings Cross, silently smiling each time the train slows for no obvious reason hoping it nudges the minute hand to 30! Once over it, the whole rollercoaster starts again as delay approaches an hour... After that, yes, I'm cross!
 

Dai Corner

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I'd rather have been 16+ minutes late and got some Delay Repay to donate to a charity.
 

Mcr Warrior

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I'd rather have been 16+ minutes late and got some Delay Repay to donate to a charity.
Of course, not all TOCs offer 'Delay Repay' when one of their trains is only 16+ minutes late. Cross Country being one such example.
 
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