Settlement - ticket irregularity

[752wcm]

I was stopped by a member of GA staff at Stansted Airport 4-5 months ago for having the incorrect ticket (i.e. shorter than my actual journey), had travelled out of London and forgot that you can't tap out. I initially tried to maintain that my ticket was legitimate but was then told this is getting serious, was shown the inspector's badge and informed that the rest would be a recorded statement, at which point I told the truth.

I received a letter this week asking me to pay £100 plus fare to settle the matter. I thought others may be interested in this given that I spent a good few weeks immediately after the event worrying and checking this forum regularly.

 

[furlong]

Where did you start your journey? Liverpool St and Tottenham Hale are plastered with signs reminding you that you can't do this. There are usually verbal announcements on the train too.

What else would you like them to have reasonably done to act as a reminder and stop you making this mistake?

 

[30907]

Thanks for letting us know the result, and glad the forum has been some use.

It seems a decent result in your situation - I hope that's your view too

 

[752wcm]

Where did you start your journey? Liverpool St and Tottenham Hale are plastered with signs reminding you that you can't do this. There are usually verbal announcements on the train too.

What else would you like them to have reasonably done to act as a reminder and stop you making this mistake?

I'm unsure of what you're attempting to achieve with this post. I don't expect them to do anything else - I am aware of the rules but it simply slipped my mind on the day, I've made the same journey many times without forgetting. This was just one of those times, I guess. I'm happy to remove this thread if you'd prefer - thought it may simply be helpful as a point of reference for others.

Thanks for letting us know the result, and glad the forum has been some use.

It seems a decent result in your situation - I hope that's your view too

Yes, I am pleased with the outcome and glad the settlement was presented upfront!

 

[Hadders]

There is no need to remove this thread. While I don't recall a thread about your individual case, it is extremely useful to know the outcome of these cases so that we can assist people who ask for our help in similar situations in the future.

 

[furlong]

I don't expect them to do anything else - I am aware of the rules but it simply slipped my mind on the day, I've made the same journey many times without forgetting.

So you think there is nothing more they could have done which would have reminded you to check and avoided what happened to you?

That's interesting. Currently signage and the other announcements is what the railway is attempting to do to stop people inadvertently arriving at Stansted after just touching in. Yet despite all the effort they put into this, they still catch large numbers of people like you at Stansted.