Llanigraham
On Moderation
Last evening I was attempting to complete an on-line application for a 3 year Senior Railcard for a friend. Their website seemed to be having all sorts of problems and kept either freezing or dropping out. On one occasion I got as far as the payment area but never got a completion message and it asked me to return to the start.
As far as I could tell no completion had occured but this evening my friend has told me that she has 2 entries of £70 recorded as being taken tomorrow and she cannot see a way of stopping one of them. The only way I can find to contact them is by using the "Contact Me" section of their website. Does anyone know of a UK phone number that they can be contacted on? The only number I did find took me to a foreign call centre where the line was terrible and they could not understand the problems I was having, even when I quoted the code that was specifically mentioned on one of the Failure messages.
As far as I could tell no completion had occured but this evening my friend has told me that she has 2 entries of £70 recorded as being taken tomorrow and she cannot see a way of stopping one of them. The only way I can find to contact them is by using the "Contact Me" section of their website. Does anyone know of a UK phone number that they can be contacted on? The only number I did find took me to a foreign call centre where the line was terrible and they could not understand the problems I was having, even when I quoted the code that was specifically mentioned on one of the Failure messages.
