37 Changing one Season Ticket for another
If you hand in a Season Ticket which was valid for one month or more when issued and then buy another Season Ticket for a different journey, you will be entitled to a refund on the original ticket, calculated pro rata to the number of days of validity remaining on the date the ticket is handed in. However, the validity of the new ticket must start on the day after the original ticket is handed in and must be for a period that is at least as long as that of the original ticket when it was issued. You will not have to pay an administrative charge. If you hand in an Electronic Ticket, the new ticket may only be issued at a station which issues Electronic Tickets.
Although refunds are not usually made on duplicate tickets which have been issued to replace lost Season Tickets, applications for refunds for duplicate tickets will be considered under this Condition.