I understand what they do is take the original price, minus whatever ticket you'd have had to buy anyway minus £10 admin fee. Is this right?
On 2/11, I bought a season ticket to run up to the 23/12. One month and 22 days = £496.90
Unfortunately, my contract is ending unexpectedly on November 27th. BUT is this right?
If I cancel it on 27/11, it'll be deemed I've used it for 4 weeks, so 4 weekly tickets (£74.60 per week, total £298.40). (Refund is £496.90 - £298.40 - £10 = £188.50)
If I wait a few days and then cancel, a month will have gone by so wont I then be deemed to have used a month ticket (i.e. £286.50). (So, refund is £496.90 - £286.50 - £10 = £200.40). £12 or so better off.
So I'll be better off waiting a few days? Or is the system clever enough to realise that a month season would be better applied?
Im guessing not and that its a manual calculation done by ticket office to some extent. Not good then if staff at newport are involved!
On 2/11, I bought a season ticket to run up to the 23/12. One month and 22 days = £496.90
Unfortunately, my contract is ending unexpectedly on November 27th. BUT is this right?
If I cancel it on 27/11, it'll be deemed I've used it for 4 weeks, so 4 weekly tickets (£74.60 per week, total £298.40). (Refund is £496.90 - £298.40 - £10 = £188.50)
If I wait a few days and then cancel, a month will have gone by so wont I then be deemed to have used a month ticket (i.e. £286.50). (So, refund is £496.90 - £286.50 - £10 = £200.40). £12 or so better off.
So I'll be better off waiting a few days? Or is the system clever enough to realise that a month season would be better applied?
Im guessing not and that its a manual calculation done by ticket office to some extent. Not good then if staff at newport are involved!
