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ScotRail PIS - Class 385 vs Class 170

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TrainViation

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The new-ish class 385s have updated, clearer and I think much easier to understand announcements. But the older class 170s for example have much older, more monotonous sounding announcements.
Is it possible for ScotRail to just simply upload new sound files onto their trains? Or would it be much more hassle than that.
 
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hexagon789

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The new-ish class 385s have updated, clearer and I think much easier to understand announcements. But the older class 170s for example have much older, more monotonous sounding announcements.
Is it possible for ScotRail to just simply upload new sound files onto their trains? Or would it be much more hassle than that.
I understand it varies by fleet.

The older trains need done individually on depot, the newer ones can be done as a fleet remotely I believe.
 

stadler

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Scotrail have so many different PIS systems depending on the class.

153 - TrainFX
156 - TrainFX
158 - BTROS (Whiteleys)
170 - BTROS (Whiteleys)
318 - BTROS (Whiteleys)
320/3 - BTROS (Whiteleys)
320/4 - Axion (SAViewCom)
334 - Alsthom
380 - Televic
385 - Televic
MK3 - TrainFX

As mentioned most of the newer systems can be updated remotely but the older ones require individually updating each unit by a USB or an SD card which is quite time consuming. So they technically could change the files if they wanted to. But they probably do not see it as a priority as the current ones do the job.

Also remember that recently Scotrail have been rolling out Text To Speech to replace the Fletcher Mathers announcements. There was all that controversy with them using a TTS voice of Gayanne Potter (Readspeaker Iona) without her permisson on the 380 units but i believe they are looking for another voice. So i imagine any update would be a new Text To Speech voice rather than using other existing files from 385 units.
 
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Do they have the TTS voice or is it still the old voice?
The new-ish class 385s have updated, clearer and I think much easier to understand announcements. But the older class 170s for example have much older, more monotonous sounding announcements.
Is it possible for ScotRail to just simply upload new sound files onto their trains? Or would it be much more hassle than that.
 

simonmpoulton

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The Whiteleys system (certainly the one on the 170's) is using a proprietary sound format which makes it a pain to update - it's not as simple as just swapping a USB or putting a new SD card in!
 

Clansman

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The first HST refurb that was introduced used the new 385 recordings. It never lasted long though. I caught it from Montrose to Aberdeen on the first day of service (annd bought an Killie pie and an I7C mug) and haven’t heard it since.

I’m not sure why ScotRail switched them back to the 156/158/170 variation.
 

318266

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The Whiteleys system (certainly the one on the 170's) is using a proprietary sound format which makes it a pain to update - it's not as simple as just swapping a USB or putting a new SD card in!
Are these announcement files public anywhere? Lots of proprietary sound formats from that era (late 90s/early 00s) can generally be reverse engineered by any software nerd with the spare time to try to figure out how to import it into Audacity! The hard parts are finding out how it is encoded, but this is largely a matter of trial and error as compressed sound formats (e.g. mp3s) weren't very commonplace in such times, as they take up a lot of processing power (by early 2000s standards anyway) which I doubt are present in an embedded system such as that.
 

stadler

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Both the class 385 and 170 still have their own respective voices, atleast since the last time I was on them a few months ago.
i confirm this as i have been on both in the past 2 weeks.
They have the same voice. Fletcher Mathers voices both of them. The difference is that they use different files. The 170s use the original files. The 385s use newly recorded files that were done just before the trains were rolled out. So it is the same person but different recordings and about twenty years between the two recording sessions which is why the 170s and the 385s sound different.
 

David M

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One thing I would say is that I prefer the station etc announcements on the 170s compared to the 385s. 'We are now approaching etc' seems much more natural to me.
 

RiverDon

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I noticed that the HST I was on this week had the new AI voice for the short platform single door operation announcements. The rest of the announcements were in the normal voice.
 

Transilien

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One thing I would say is that I prefer the station etc announcements on the 170s compared to the 385s. 'We are now approaching etc' seems much more natural to me.
Yeah, the minimalist approach of this system works well in my opinion. They never should have changed it for the 385s.
 

stadler

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The 380s seem to have new announcements
Yes the 380s all have new TTS Vannessa announcements that replaced the TTS Iona announcements last month. All our classes of trains will get TTS Vannessa later this year. It is a bit of a downgrade compared to the Fletcher Mathers announcements.
 

polskism

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Yes the 380s all have new TTS Vannessa announcements that replaced the TTS Iona announcements last month. All our classes of trains will get TTS Vannessa later this year. It is a bit of a downgrade compared to the Fletcher Mathers announcements.
Quite frankly, I don’t see what was wrong with the previous announcements. They’ve taken something that worked perfectly well and replaced it with a text-to-speech voice for no good reason. I really don’t understand ScotRail’s obsession with using TTS voices on their trains.
 

nilvaj395

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Quite frankly, I don’t see what was wrong with the previous announcements. They’ve taken something that worked perfectly well and replaced it with a text-to-speech voice for no good reason. I really don’t understand ScotRail’s obsession with using TTS voices on their trains.
I agree with you, it's not good especially for the voice actors not getting work again due to this. I think the main benefits are in flexibility to just punch in whatever you want (disruptions, engineering work etc) without having to re-record things and upload them. Aside from the uploading of new announcements, I don't see why it needed to be TTS. You could've got literally any voice to do additional engineering works/disruption etc.
 

scotraildriver

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Quite frankly, I don’t see what was wrong with the previous announcements. They’ve taken something that worked perfectly well and replaced it with a text-to-speech voice for no good reason. I really don’t understand ScotRail’s obsession with using TTS voices on their trains.
The problem was it was made up of individually recommended messages, all of which had to be cut and pasted together for every route then uploaded to every cab individually using a flash card. Any updates took weeks to process and the technology used is now obsolete. With the new system it can be updated in seconds and any new or temporary calling patterns required due to engineering works can easily be added. It didn't work "perfectly well" at all
 

nilvaj395

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I feel like this is something that might catch on and increase, because TTS voices are getting increasingly good due to AI. We used to have to use real voices because there was no TTS that came close but now there are plenty of options. Google Cloud Voice comes to mind and you can personalise the output to whatever is desired (i.e, give it a Scottish Accent and to sound warm and welcoming).

It is a shame for voice actors though.
 

polskism

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The problem was it was made up of individually recommended messages, all of which had to be cut and pasted together for every route then uploaded to every cab individually using a flash card. Any updates took weeks to process and the technology used is now obsolete. With the new system it can be updated in seconds and any new or temporary calling patterns required due to engineering works can easily be added. It didn't work "perfectly well" at all
I find that difficult to believe. On most modern Passenger Information Systems, station names and phrases are assembled by the system in real time, rather than being manually created for every individual route. These systems also usually support remote updates, so there’s clearly no need to rely on SD cards. If necessary, engineering-work announcements could have been added using the older recordings as well. Likewise, if a special service needed a different calling pattern, the system could simply read the headcode and generate the appropriate sequence of stations and phrases automatically. As far as I’m aware, the system itself hasn’t changed; the train doesn't generate announcements live, but builds them from pre-generated files, which means the newer version is effectively doing the same thing, just providing worse quality announcements.
 

scotraildriver

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I find that difficult to believe. On most modern Passenger Information Systems, station names and phrases are assembled by the system in real time, rather than being manually created for every individual route. These systems also usually support remote updates, so there’s clearly no need to rely on SD cards. If necessary, engineering-work announcements could have been added using the older recordings as well. Likewise, if a special service needed a different calling pattern, the system could simply read the headcode and generate the appropriate sequence of stations and phrases automatically. As far as I’m aware, the system itself hasn’t changed; the train doesn't generate announcements live, but builds them from pre-generated files, which means the newer version is effectively doing the same thing, just providing worse quality announcements.
Class 318/320/158/170 don't support remote updates so the files have to be flashed to every cab. Hard to believe if you like but it's true, and the reason the system has changed.
 

stadler

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The problem was it was made up of individually recommended messages, all of which had to be cut and pasted together for every route then uploaded to every cab individually using a flash card. Any updates took weeks to process and the technology used is now obsolete. With the new system it can be updated in seconds and any new or temporary calling patterns required due to engineering works can easily be added. It didn't work "perfectly well" at all
Class 318/320/158/170 don't support remote updates so the files have to be flashed to every cab. Hard to believe if you like but it's true, and the reason the system has changed.
It is not really that much simpler or quicker to use TTS files as the system is still the same. The only thing that is quicker is the Scotrail can now generate new TTS files straight away rather than having to contact Fletcher Mathers and wait for her to record them. But they still have to upload the new TTS files when they want new announcements. So far none of the actual PIS systems have changed.

Scotrail have five different PIS systems depending on the class and each system has a different method for uploading new announcements:

MK3 - TrainFX
153 - TrainFX
156 - TrainFX
158 - BTROS (Whiteleys)
170 - BTROS (Whiteleys)
318 - BTROS (Whiteleys)
320/3 - BTROS (Whiteleys)
320/4 - Axion (SAViewCom)
334 - Alsthom
380 - Televic
385 - Televic

Some of these systems are updated by using an SD card. Some of these systems are updated by using an PCMCIA card. Some of these systems are updated by using wifi. These systems and methods of updating are remaining exactly the same with the new TTS voice so nothing will get simpler unless they chose to install an entire new PIS eventually.
 
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