I was discussing the railway duty of care versus safeguarding as some posters appear to be conflating the two and to believe that children can be regarded as supervised or “safeguarded” when they are on the railway. That is not the case.
The duty of care owed by the railway is fundamentally the same as that owed by any other business - to ensure it operates in accordance with relevant health and safety law. Safeguarding obligations to vulnerable groups, as I understand them, go way beyond this. TOCs themselves point out that young children shouldn’t travel alone and the railway doesn’t not supervise them:
https://www.virgintrainseastcoast.c...ldren/minimum-age-for-unaccompanied-children/
In contrast to teachers who seemingly now have a duty to protect their pupils from each other, report concerns about abuse etc. railstaff have absolutely no duty to protect passenger A from passenger B.
In fact intervening in an argument or fight is the absolute last thing I’d want to do as a uniformed staff member. In this day and age I wouldn’t want to risk being accused of something myself, or finding a video of my actions uploaded to YouTube.
Of course if any member of staff becomes aware of someone who is vulnerable they will do what they can to assist but the point is that person should not be travelling alone on the railway in the first place. Staff are certainly not going to intervene in fights or provide any protelction from anyone else beyond calling the police.
In fact there was an attempted mugging of some school children on one of my (DOO) trains recently. Someone had pulled a knife on some school kids and searched them for valuables. Some other school kids reported it at a staffed station. The only thing that could be done was for platform staff to wander along the outside of the train to ensure the alleged perpetrators were no longer aboard (they weren’t) and call BTP who were present at the next station but obviously weren’t able to do anything.