danrail3210
Member
Hi there,
What does the RR1 on Trainline actually mean?
Many thanks
What does the RR1 on Trainline actually mean?
Many thanks
-
Our new ticketing site is now live! Using either this or the original site (both powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!
RR1 trainline error
- Thread starter danrail3210
- Start date
- Status
Sponsor Post - registered members do not see these adverts; click here to register, or click here to log in
R
RailUK Forums
danrail3210
Member
I’ve tried to request a refund and it’s shown this
The ticket was unused as I got a lift from my friend instead.
danrail3210
Member
I purchased it a couple days ago and went on the app today to see if I can request the refund
Can you provide more context? A screenshot (with any identifying details such as email addresses or reference numbers redacted) would help.
Did you use this ticket at all, for example was it a return ticket where you made the outward journey but not the return?
What ticket type is it - Anytime, Off-Peak, Advance, or something else?
Did you use this ticket at all, for example was it a return ticket where you made the outward journey but not the return?
What ticket type is it - Anytime, Off-Peak, Advance, or something else?
danrail3210
Member
They have probably turned your refund option off because the company was alerted by Greater Anglia to conduct an audit of your travel history pending your other travel irregularity at Stansted you posted about.
alistairlees
Established Member
- Joined
- 29 Dec 2016
- Messages
- 4,422
You will need to wait until 24 hours after the intended date of travel have passed.
^This.
danrail3210
Member
I thought so too.
I have made other refunds before so I was worried I’d get hit with the anglia letter and a possible fraud one.
But hopefully they’ve just turned it off as I haven’t committed fraud of any sort!
- Status