Whenever l order something for delivery and see it's being delivered by Royal Mail l know it will never be left at the doorstep because if no one's in they take it back for redelivery, unless instruct them to leave in a safe place which I generally do.
I would quite like it to work like that where I am.
Incidentally I just looked through my previous complaints to the Royal Mail and found one starting with
I’m sorry to hear about <enter problem description>.
I mean it was obvious that it was a form letter anyway, but....