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They don't but some depots are owned but not operated by ROSCOs who have typically financed upgrade works for example Bedford and others are Manufacturer+Rosco owned and manufacturer run e.g. IEP and new Thameslink which creates a general level of confusion...
We are aware of an issue with emails from the Forum to Microsoft-based email accounts (hotmail/outlook/live.com email addresses). This is being looked into currently, thanks for your patience meanwhile.