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Restriction codes HD and HG

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colinz

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I have planned a journey from Southampton Central to Sheffield over the coming bank holiday and purchased the tickets with a split a Grantham. Explicitly, what I have is
1. a super offpeak return Southampton Central -- Grantham, routed + SWR and Hull trains only, restriction code HD
2. an offpeak return Grantham -- Sheffield, routed Hull and TPE only, restriction code HG

I have several questions here:
a/ Is the time restrictions on code HD lifted on Fridays, like the LNER does?
For the first ticket, there is a north bound evening restriction barring departures from KGX between 2.59pm and 6.49pm Mondays to Fridays. This is shown on nre's website and on brfares. Hull train's customer service team also confirmed this restriction applys all weekdays. However, brfares's "unpublished restrictions" section does exclude any restrictions on Fridays. Such an easement is not clearly written out in text though, unlike for example restriction code HD HV.
I have already purchased the ticket, with a seat reservation on the 29 April 1548 Kings Cross to Grantham service. I am not sure whether I would be allowed boarding.

b/ For the second ticket, neither nre nor brfares show any time restrictions at all, even if it is an offpeak ticket. Could anyone help with this?

Thanks in advance for your help!
 
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30907

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I have planned a journey from Southampton Central to Sheffield over the coming bank holiday and purchased the tickets with a split a Grantham. Explicitly, what I have is
1. a super offpeak return Southampton Central -- Grantham, routed + SWR and Hull trains only, restriction code HD
2. an offpeak return Grantham -- Sheffield, routed Hull and TPE only, restriction code HG

I have several questions here:
a/ Is the time restrictions on code HD lifted on Fridays, like the LNER does?
For the first ticket, there is a north bound evening restriction barring departures from KGX between 2.59pm and 6.49pm Mondays to Fridays. This is shown on nre's website and on brfares. Hull train's customer service team also confirmed this restriction applys all weekdays. However, brfares's "unpublished restrictions" section does exclude any restrictions on Fridays. Such an easement is not clearly written out in text though, unlike for example restriction code HD.
I have already purchased the ticket, with a seat reservation on the 29 April 1548 Kings Cross to Grantham service. I am not sure whether I would be allowed boarding.
As the Journey Planner has allowed it, based on the "unpublished" data, you are entitled to travel, whatever Customer Services may say.
b/ For the second ticket, neither nre nor brfares show any time restrictions at all, even if it is an offpeak ticket. Could anyone help with this?
The 0810 restriction is shown in the BRFares summary as well as the "unpublished" restrictions. As the only HT from GRA before 0810 is heading to London, I suspect it has been applied to your route in error, but itvis academic anyway!
 

colinz

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Joined
21 Mar 2015
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63
As the Journey Planner has allowed it, based on the "unpublished" data, you are entitled to travel, whatever Customer Services may say.

The 0810 restriction is shown in the BRFares summary as well as the "unpublished" restrictions. As the only HT from GRA before 0810 is heading to London, I suspect it has been applied to your route in error, but itvis academic anyway!
Thank for that!
 

Watershed

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a/ Is the time restrictions on code HD lifted on Fridays, like the LNER does?
For the first ticket, there is a north bound evening restriction barring departures from KGX between 2.59pm and 6.49pm Mondays to Fridays. This is shown on nre's website and on brfares. Hull train's customer service team also confirmed this restriction applys all weekdays. However, brfares's "unpublished restrictions" section does exclude any restrictions on Fridays. Such an easement is not clearly written out in text though, unlike for example restriction code HD.
I have already purchased the ticket, with a seat reservation on the 29 April 1548 Kings Cross to Grantham service. I am not sure whether I would be allowed boarding.
The unpublished restrictions can generally be relied upon as an indication of the intended restrictions. I suspect that Hull Trains have eased the restrictions on Fridays - as otherwise their dedicated fares would be uncompetitive with LNER's interavailable fares.

Either way, the itinerary offered to you is contractually binding and if you face any difficulties in using your ticket on your booked service, you would have recourse against the relevant party. But I would like to hope that staff will be aware of the change to the validity.
 
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