Having travelled up and down the Ashington line now, I can happily report it only has three problems.
The stock, the stations and the frequency.
Two are unfixable without MAJOR capital investment. So never. The stock will get replaced eventually. But it would surely be sooner if someone in authority saw these noisy, disgusting, smelly, belching utilititarian boxes through the eyes of someone who would travel by rail by choice, and is concerned about the climate. They are at least clean and comfortable on the inside. In a depressing kind of way. An old lady forced to work into her eighties way.
It is quite true to say all that's been done is add a little bit of Northern network. And when the paint has faded and scratched, the concrete dulled, the artificial looking natural plants and equally wierdly artifiical lanscaping has really gone to seed, they will be on the money. It will be indistinguishable from other tired old neglected uninspiring unattractive unambitious Northern branch lines.
The mind numbing automated announcements, the delays and generally haphazard levels of customer service, from stellar to gruff, was to be expected I guess. Having a bag of rubbish rubbed against my leg, and the guilty party neither noticing or caring, was not.
Nothing to shout about. Business as usual, until GBR hopefully sweeps it all away. Or probably not. How many years has Northern been in public hands now?
I at least now have a good idea where the forecast overshoot comes from. The planners clearly didn't consider the pull factor of having apps that can tell you when the train is REALLY going to turn up (if at all), and so you can book a taxi, call a mate for a lift or just otherwise drive themselves, in minutes, for a quick run to the platform steps.
Most users I saw arrived by car or taxi, since as I previously said, someone clearly wanted to design these car parks with platforms attached, for the age of personal motor transport. Buses very much secondary. Rail/taxi apps for a crap box of a basic single track railway, negate pretty much all the upsides of an app based fast clean bus service still having to contend with increasing traffic congestion on the key regional roads, such as Ashington to Newcastle.
I was in danger of not getting a bike space once, but all that tells you is that on a hot summer weekend day, the line attracts at most, four bikes for a moderately full four car set of mostly car/taxi users. And all the station bike racks, impossibly complex looking thngs, were empty. As expected. You'd be mad to use them.
I did like the welcome to our station poster designed by little kids. Bedlington? Fun and safety themed. Clearly enthused by their new line. Too innnocent to know any better. It seemed to say a lot about the whole project, that either there was only the budget to make one sign for an entire station, so you notice it by chance, or there are others that have been damaged and removed without replacement.
I saw one encouraging sign of this being a case of local staff for local trains, a sweet throwback to the Beeching era. But it was something that if a manager saw, could get you the sack. So one can assume there is little to no managerial oversight, or the managers do not enforce their written policies, and their managers could care less either. As you assume happens all over the Northern network. Because it is what it is. Nothing to about about.
The latest Northern adverts proclaim some kind of local link. I'd be offended by that on this showing. Given there's more here to be embarassed about than the few genuinely good things.
The best thing was the fun, cheerful, engaging guard who delighted passengers young and old with her humour and zest. But she was a woman, young, white, working class, Northern, and not remotely living her life as if she was in constant fear of abuse, assault, or other general mysogyny, so she won't really fit into the GBR culture I fear. She was undoutbedly at risk of offending someone with her spontaneous wit, so maybe on borrowed time, policy wise. So good for her, for proving that there is something special that marks out the north from the south.