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Renewing a Two Together Railcard
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LordFlashheart
Member
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- 3 Jan 2014
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good luck with renewing it through the Railcard website. I've had to open a new account and start again as couldn't access existing one, even after railcard team got in touch via Twitter. New photo's etc
WesternLancer
Veteran Member
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- 12 Apr 2019
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I do this with mine, but at a ticket office, so the photo-card is separate and they just use the existing one, even if there was some time between expiry and renewal. This may not be an option if your expired railcard was bought on line and the photocard is not seperate.
The bit with the expiry date (separate bit of card) is what you then get given by the ticket office.
I'm not sure of the exact protocol with all of this but a couple of weeks before Christmas i renewed mine (still had a couple of weeks left so not exactly what you're asking). I was asked to update the photos as i had had them for 3 or 4 years now. I uploaded a new photo of myself and clicked next and prepared to upload a photo of the other person. It didn't ask for that and just used their previous photo. I'm not sure if there was another reason or if there are "bugs" within the system which may be causing issues with yours aswell.
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