I'm not so sure. I am not saying that the ticket inspectors that she met were "jobsworths", particularly as she seemed to be setting out to deliberately let fare dodgers get away with it (not exactly good behaviour), but more generally, the word more means people who take every single rule and regulation literally and ignore common-sense.
An example on the railways of "jobsworth" behaviour would be to prosecute someone who (genuinely, not trying it on) lost their ticket - rather than the common-sense approach of simply selling them a new ticket, or at worst, charging a Penalty Fare. In reality, this never seems to happen (I've never observed an inspector mis-treating a passenger on the railway) so I suspect "jobsworth" behaviour on the railway is mercifully rare.
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The only problem is ticket inspectors must hear the lost ticket excuse from people hundreds of times a day . so to assess who is being genuine and who is just trying it on can be a challenge at times .
Sometimes you have to put loosing your ticket down as a costly mistake , I remember when I was much younger I genuinely lost my return ticket for a journey I was making on the metrolink , I explained to the ticket inspectors who boarded what had happened but they didnt believe me so I didn't bother arguing the point with them I just accepted it was a costly mistake paid the penalty fare and never again lost a ticket .
The number of times as a guard I hear the lost wallet excuse you would think every train station would have a massive vault filled with lost wallets . Then when you have the audacity to be a jobsworth and ring the booking office they have said they left it at to assist them in locating their missing wallet but it isn't there the wallet then magically turns up with some pennies in it to buy a new ticket to replace the one they have "lost"
My Favorite line is "do I look like a fare dodger mate" when in all honestly what does a fare dodger look like ,is it the man in the suit who has just finished his hard days work in a big 4 accounting firm and always gets on the front carriage because he knows the guard will never make it through to him .
or is it the 18 year old unemployed lad in a tracksuit that doesnt have money for a ticket and goes and hides in the toilet or refuses to buy one
I always offer people who have lost their ticket the opportunity to buy another one or take an UPFN, pointing out to them that if it turns up at a later date they can claim a refund for it or send it off to the prosecutions department in settlement of the debt incurred by the UPFN .
If they dont want to take that opportunity to buy the ticket then they should be treated just like any other fare evader and prosecuted
