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I am an ex colleague who actually faced redundancy from the Switchboard here, and I must say you've all made me feel very emotional. I really loved my job and I didn't want to leave! I still remember a lot of our regulars who made our day, and I would also like to apologise when we got your requested stations wrong. ??????
I'll always have fond memories working there and listening to one of your colleagues say "Good Morning Switchboard in the background before I've said the salutation myself.