RailUK Tickets overcharging? (Update: this is not the case)

[yorkie]

But it didn't ...

I've just tried it for a random journey and it did.

What day(s)/time(s) are you looking at?

It would be best if you posted this as a separate thread as I am unsure how this relates to Burton to Sutton Coldfield (which was issued correctly as multiple tickets as a through ticket was not valid for travel via Birmingham).

What we really need is the full itinerary (if a return journey, please provide it in both directions) along with the dates of travels, and also any relevant railcards etc.

 

[Haywain]

Try again for mid January. I got a day return £10 on 15th January but I could not get a Day Return before the new year so something strange is going on.

Industrial action affecting services?

 

[kieron]

However if you buy Burton to Lichfield Trent Valley you are asked do you want to travel via Birmingham? Going to Lichfield via Birmingham costs more than changing at Tamworth.

There are "not via Birmingham" tickets between Burton and Lichfield Trent Valley, but this doesn't mean the other ("any permitted") tickets let you travel that way. Having looked at one web site, I don't think they do.

Someone with was happy to travel via Lichfield in one direction would only need a Burton on Trent-Gravelly Hill ticket, as that is valid on either route.

 

[Sniffingmoose]

Can't seem to do a screen shot at the moment. However I searched 11th January out after 09:30 and return after 18:15 to avoid the XC afternoon peak restriction. National Rail Enquiries gave Burton to Sutton Coldfield via Birmingham off peak day return £10 with a senior Railcard.

To help the original poster I find that catching the X38 Midland Classic bus that runs fast Burton to Lichfield and then you can use the Cross City line to Sutton Coldfield much more reliable nowadays due to the Crosscountry cancellations.

 

[Cantab26]

Can't seem to do a screen shot at the moment. However I searched 11th January out after 09:30 and return after 18:15 to avoid the XC afternoon peak restriction. National Rail Enquiries gave Burton to Sutton Coldfield via Birmingham off peak day return £10 with a senior Railcard.

I have been able to take screenshots and NRE does not offer itineraries via Birmingham for that fare on that day.

It even specifically flags up with a warning message about multiple tickets being required for some of the journeys presented!

 

[Sniffingmoose]

I have just tried again with National Rail Enquiries and it won't give a price via Birmingham even though it shows the times So I have been wrong all along. It's seems to be the same for all stations on the Cross City line north of Gravelly Hill. That is not good because the connections are poor via Lichfield and Tamworth going back to Burton in the evening. I am now wondering if the permitted route had changed at the last fare increase?