Railcard Website - Can't Renew

[cav1975]

Is anyone else having problems with the railcard website. My 3 year Senior Railcard expires on 6th February but the ststem won't let me renew as it thinks that I have more than 30 days left before expirty. I've sent a message through "contact us" but they only promise a 10 day response.

 

[Mcr Warrior]

If you can't "renew", could you not just buy a 'new' 3 year railcard in early February? Shouldn't be much of a problem unless you're planning on travelling on railcard discounted tickets immediately after the previous one expires.

 

[pdq]

The helpline has always been very helpful when my mother has been renewing her railcard. Looks like the number is 0345 3000 250

 

[cav1975]

I received a response suggesting that I use a different browser, but that didn't fix it. So (thanks for the advice @pdq ), I called the helpline who have taken my order over the phone.